Network Engineer at Compeat

| Austin
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We are looking for a Network Engineer who will actively engage in navigating the intersection of engineering and operations.  

Compeat is a SaaS company that supports an industry that affects everyone you know - the restaurant industry! And the restaurants need us and our quality products now more than ever! You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. You’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

The ideal person for this job will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

This role is part of our amazing Development Operation (DevOps) team and part of the larger engineering organization. We are all working remotely now due to COVID-19, but we're still collaborating, productive and looking for new teammates that can thrive in a remote work setting.

What You’ll Do:

  • Be responsible for the overall health and stability of the networks supporting our applications, systems, and environments.
  • Own your responsibilities with a customer-first mindset, aligned on business priorities, with a focus on operational effectiveness metrics.
  • Provide technical oversight for evaluation, planning, analysis, development, and implementation of network infrastructure (LAN, WAN, VPN), including providing roadmaps, processes, and procedures for both project work and general organizational.
  • Install networking technologies and supporting networks. You will assess existing network configurations and make recommendations based on product specifications.
  • Configure equipment and software to meet business needs, train others on the solution, and document the solution for ongoing support.
  • Function as part of a team on larger projects, or individually provide the services on support visits or smaller projects.
  • Provide technical support and assist with the design of network solutions.
  • Collaborate with engineering, operations, and other key stakeholders to engineer reliable, scalable, secure, and cost-effective solutions for our customers
  • Standardize and automate change, validation, and deployment processes to increase efficiency and reduce risk, complexity, waste, and cost.
  • Proactively monitor capacity and performance management measures to ensure quality and support business growth.
  • Create accurate network diagrams and documentation for design and planning network communication systems.
  • Drive incident response with focus on restoration of service, followed by pursuit of root cause and permanent resolution.
  • Experience collaborating with third-party support and service vendors to ensure to expand our workforce capacity as needed.

 
What You’ll Need:

  • Deep experience in Juniper and Cisco switches (Layer 2 and 3 routing).
  • Bachelor’s degree in Computer Science, Engineering or Information Technology or equivalent related work experience required.
  • Experience administering Cisco ASA and Fortigate firewalls and other security devices in production environments.
  • Hands-on experience in implementation of networks between datacenter and Public clouds.
  • Good understating of networking in public clouds such as VPC subnetting and routing/NAT Gateways/Internet Gateways in AWS. Understanding of SAAS, PAAS, and IAAS models required (AWS and Microsoft Azure preferred)
  • A minimum of 5 years of experience designing, implementing and supporting network infrastructure in complex environments.
  • An in-depth understanding of routing protocols (BGP/OSPF/EIGRP) and routed protocols.
  • Practical experience with ITIL or ISO27001 required; lean and agile methodologies preferred
  • Excellent written and verbal communication; able to communicate complex technical information to all stakeholders

Compeat Hiring Practices:

Compeat is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Compeat!

Compeat doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Compeat.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Compeat is located in the Domain, close to Rock Rose in the Northside. We're surrounded by retail, hotels, and our passion, bars and restaurants!

An Insider's view of Compeat

What's something quirky about your company?

Half of our senior leadership is female, which is definitely an anomaly. I think the way this has affected the culture of Compeat is extremely positive, and the dynamic it creates feels very inclusive. On a personal level, to see this kind of representation at my company makes me really proud to be here and also inspires me.

Annabelle

Implementation and Training Consultant

What projects are you most excited about?

Currently I'm most excited about Improving the way our customers can order from their vendors. Our Restaurant back office features are battle tested and have been used for millions of hours, so finding ways to continuously improve that experience and bring customers joy, cost savings and efficiencies is very rewarding.

Ben

Senior Product Manager

How has your career grown since starting at the company?

I started where lots of great people started at Compeat, in support. I was able to take more challenging projects and eventually worked my way to Technical Account Manager. Later, I was asked to move over to development, where I currently live as a database developer. Thanks to Compeat, I was able to grow and learn!

Derek

Database Developer

What makes someone successful on your team?

To be successful on the SDR team at Compeat you need to be hungry, outgoing, flexible and tactful. This is an amazing place to grow in a competitive team environment with top notch coaching.Being able to adapt and pivot in this industry is key. Here on the SDR team we are constantly looking for the BEST ways to WIN!

John (JP)

Sr, Sales Development Representative

What are Compeat Perks + Benefits

Compeat Benefits Overview

We’re restaurants peeps, and our industry pros enjoy Compeat for more than just the normal schedule (no more nights and weekends!). We offer a range of competitive benefits that keep our employees happy, healthy, and productive. Benefits include a variety of health insurance options, a generous monthly HSA contribution, a legendary 401k match, fitness subsidies, paid parental leave, sick leave, paid holidays and time off, and more. Our peer-to-peer recognition system fosters team collaboration and allows you to choose your own rewards.

At Compeat, we know our employees are the key to our success so we offer additional perks that support our fun and innovative culture. Our Culture Crew coordinates shuffleboard tournaments, weekly on-site massage therapy, organized community service opportunities, and even monthly in-house happy hours that are catered by our own talented former chefs and pastry artists. Employees enjoy kitchens stocked with snacks, cold beverages, and a state-of-the-art coffee and espresso bar.

Our offices spaces are large, mostly wall free, and decorated to inspire creativity and teamwork. The choice of formal or casual meeting spaces offers the right tone for every topic. And our casual dress code and dog friendly environment are sure to make Compeat the best place you have ever worked.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Crew is a voluntary group of employees from all across the company who meet regularly to plan everything from our monthly birthday happy hours to our annual volunteer day.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
At Compeat, our senior leadership team benefits from a 50/50 gender split.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Compeat employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $9232 monthly maximum payout.
Dental Benefits
Our dental plan covers up to 100% of expenses for preventative care (elective).
Vision Benefits
The vision benefits plan is a co-pay for annual eye exams and covers up to $130 for glasses and contact lenses.
Health Insurance Benefits
Compeat offers competitive plans based on our employee's choice.
Life Insurance
Life insurance is available up to 5 times an employee's annual salary as elected by the employee.
Pet Insurance
We offer pet insurance through Nationwide.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Compeat provides employees with a 401(k) matching plan managed by [provider]. We match 30% on the employee's contribution.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Compeat offers dependent care FSA programs.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Compeat hosts all-company volunteer days and several team outings through the year.
Game Room
Our game room includes Shuffle Board, Video Games, and other entertainment.
Stocked Kitchen
Happy Hours
Happy hours are hosted once a month to celebrate birthdays and at various times to celebrate wins and team accomplishments.
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Compeat's pet policy is dog friendly daily. Hang out with the coolest pups you've ever met.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Compeat offers the ability to attend job related conferences and seminars.
Lunch and learns
Compeat hosts lunch and learn meetings on occasion.
Cross functional training encouraged
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