Office Manager

| Austin, TX, USA | Hybrid
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Office Manager
Location: Austin, TX
Full-time


We’re looking for an Office Manager to join us as we grow one of the best startups to work for in Austin. As a member of the People team, you’ll play a large role in supporting our organization by overseeing the day-to-day operations of our office environment and making sure that our employees have what they need to be successful. 

We’re powering the store of the future.
Brick & mortar accounts for 86% of all retail sales but has been underinvested amidst a wave of innovation in e-commerce. At Clerk, we're bridging this gap by building the digital infrastructure for the retail ecosystem that enables more transparent, efficient, and profitable store operations.

For more information, visit clerkretail.com.

Responsibilities 

  • Maintain a top-notch office environment for all employees and guests, with a people-first mindset
  • Plan and coordinate company events, including meetings, onsites, retreats, and team engagement activities
  • Manage the team meal and snack program, including kitchen restocking and catered lunches 
  • Coordinate business travel arrangements for employees (flights, hotels, etc.)
  • Be the main point of contact for all office and building management needs
  • Maintain inventory of office and employee supplies 
  • Work with our People Manager with new employee on-boarding, crafting office policies, and handling administrative HR duties
  • Provide administrative support to senior leadership as needed


Growth Opportunities
As an individual contributor, you will be an integral part of our team as you develop and refine processes to ensure an organized and motivating work environment. As part of your role, you will work directly with our People Manager to grow your ownership and skills within the People team, including:

  • HRIS, benefits, and payroll administration
  • Employee engagement programs
  • Recruiting and hiring practices
  • Company culture initiatives 

Qualifications

  • 2+ years of experience in office management or administrative role 
  • Strong interpersonal, communication, and collaboration skills
  • Self-motivated and able to manage multiple projects simultaneously
  • Detail-oriented and an appreciation for organization
  • Ability to work and collaborate with a small, fast-paced team
  • Love for the startup environment and building new things
  • Interest in a career in the People field 


Compensation
As a part of our commitment to transparency, we use a market-based formula that provides consistency across roles & experience levels and publish all of our compensation data internally for our team. The compensation for this role is:

  •     Salary: $60,000/year


Perks

  • One of Austin's Best Small Companies to Work for in 2021
  • Strong team values in transparency, ownership, people, and teamwork
  • Passionate, high-achieving teammates excited to help you succeed and learn
  • Competitive pay and salary transparency
  • Generous time-off programs (including parental leave)
  • Flexible work schedule
  • Our own (amazing) space in East Austin
  • Quarterly offsites and an annual retreat


Ready to Start?
Our People Manager, Caitlyn, would love to meet you and walk you through our interview process. To connect with her, start with our quick application and she will be in touch shortly!

Feeling imposter syndrome? Reach out to us!
We're happy to help you better understand the role and what we're looking for.
 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • CypressFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • LookerAnalytics
    • HubSpotCRM
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

507 Calles St., Austin, TX 78702

What are Grocery TV Perks + Benefits

Grocery TV Benefits Overview

At Grocery TV, we believe in providing inclusive benefits that consider all stages of life and types of well-being.

We offer the following:
- Transparent Salary + Equity
- Unlimited paid time off
- 16 weeks of parental leave
- Fully paid medical, dental, and vision coverage
- Stipend for 60% of dependent coverage
- Fully paid life and disability insurance
- Additional fertility coverage
- FSA and Dependent FSA
- HSA + $1,200 annual employer contribution
- Employee Assistance Program
- Grief counseling and paid bereavement leave
- Health concierge to navigate the healthcare system

Culture
Partners with nonprofits
GTV allows employees to nominate non-profits to support. Most recently we created gift bags for an organization supporting children in foster care.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Our approach is to empower individuals to balance work hours and location as they see fit to deliver on expectations.
Remote work program
Individuals in our Austin office work remotely as they see fit, and we have fully remote employees across the US.
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Grocery TV follows structured hiring and interviewing processes to ensure hiring decisions are based on data and evidence, not a feeling or whim.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions.
Disability insurance
Grocery TV offers short-term and long-term disability at no cost to our team.
Dental insurance
Grocery TV covers 100% of dental plans for employees with a 60% dependent stipend.
Vision insurance
Grocery TV covers 100% of vision plans for employees with a 60% dependent stipend.
Health insurance
We cover 100% of our core PPO plan and our HDHP plan with a 60% dependent stipend. There's also a buy-up medical plan option. We also have a rider on our plan offering additional fertility benefits.
Life insurance
Grocery TV offers life insurance at no cost to our team.
Pet insurance
We offer pet insurance and contribute up to $100 toward premium costs.
Team workouts
Our East Austin office has a running group.
Mental health benefits
In addition to mental health coverage, we offer an Employee Assistance Program that offers 24/7 access to free counseling. We also partner with Empathy for free grief counseling.
Transgender health care benefits
Financial & Retirement
401(K)
Grocery TV offers a 401k via Guideline.
Company equity
We want our team to feel a connection to our long-term success. We issue equity grants at employee milestones - hire date, promotions, and tenure (starting at 2.5 years and every year after).
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
We offer a dependent care flexible spending account to make it easy to set aside pre-tax dollars for childcare expenses.
Generous parental leave
Any full-time team member who is becoming a parent through childbirth, surrogacy, adoption, or foster care is eligible for 16 weeks of paid parental leave.
Family medical leave
We offer up to 12 weeks of unpaid, job-protected leave per year and maintained health benefits for any employee eligible under the Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
We offer unlimited sick days for all employees and support mental health days.
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
We host quarterly on-sites in Austin, which include team-building events and dinners.
Free daily meals
We provide 3-5 options for free lunch each day for the Austin team to enjoy while building cross-team connections.
Free snacks and drinks
We have a variety of healthy snacks available for our team members at the office, including unlimited coffee, espresso, tea, and sparkling water.
Some meals provided
We offer a fully stocked kitchen and daily lunches.
Company-sponsored happy hours
We host a team happy hour on Fridays for everyone to come together and catch up!
Onsite office parking
Grocery TV has abundant free parking right outside our office in East Austin.
Pet friendly
We are a dog-friendly office.
Relocation assistance
We provide relocation assistance for employees and their families that move for Grocery TV.
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
We have a bi-weekly Lunch and Learn for cross-functional knowledge sharing.
Promote from within
Continuing education available during work hours
Clerk team members are encouraged to continue to grow and learn new skills that boost their career development.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

We focus on compensation + benefits that are inclusive, intentional, and improve quality of life.

Our benefits include fertility insurance, gender-affirming care, and mental health support, among other things. They are designed to meet all of our employees (current and future) at different stages of life. We provide a health concierge to simplify the overhead of the healthcare system.

Additionally, we train and equip our managers to support their teams. Everyone has an advocate for their growth and well-being. Individuals have weekly 1:1s and quarterly check-ins on their progress and impact. We also have regular feedback loops to gather company and manager feedback. There's no shortage of forums for open communication, and we weave the input into our perks to make them better and relevant for our team.

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