Production Engineer at WP Engine

| Austin
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Are you an operations engineer or seeking to be one? If so, you are someone who is in love with supporting groundbreaking technology by working with different teams, technologies, and vendors and love identifying and implementing solutions to improve a customer's experience. Not to mention, for you SRE isn't just a term, it is mindset you are passionate about!

Are you ready for 100k+ customers to rely on your agility to quickly and effectively analyze and fix challenges on the systems that can serve their 600,000 websites 6,000,000,000 times a day without flinching?

If so, then we want you to join our R&D team to help support and build the future of the way the Internet will be hosted. Our next generation customer-workload architecture supporting billions of daily requests, scalable planetary service-mesh platform, and telemetric intelligence utilizing petabytes of data across AWS and GCE. We will allow you to both explore new skills as well as provide thought-leadership and evangelism around your domain expertise.

Day to day:
  • Monitoring/alerting management of production infrastructure to include activities such as: investigating and resolving infrastructure challenges, initiate and track vendor interactions, and perform incident management functions
  • Execute production change and security requests
  • Research and evaluate production alert trends, develop recommendations, and implement improvements
  • You will work closely with Product Management to ensure that your frequent, incremental changes make our customers successful
  • We are fanatical about automation because we invest for the future. You will constantly look for opportunities and implement solutions to automate and optimize
  • Further an ecosystem of learning and professional development for other specialists
  • Be an active participant and advocate for the other members of your scrum team
Your expertise and passion
  • Amazing history of continuous learning and ability to stay engaged in technology trends
  • Natural problem solving abilities, an inquisitive personality, and an eagerness to pursue the challenge of customer problems
  • Excellent written and oral communication skills
  • Track record of supporting resilient, scalable, enterprise-grade solutions while encouraging an agile and SRE mindset
Desired skills:
  • Bachelor's degree in Computer Science (or a related field) OR equivalent experience
  • Working knowledge of LAMP stack (Linux, Apache, MySQL, PHP) NGINX, and DNS
  • Knowledge of python, WordPress, Jenkins, ansible
  • General knowledge of or experience working with containerization technologies (Docker and Kubernetes)
  • Experience resolving problems with systems at scale in the cloud
The perks & benefits
  • Compensation (We offer market competitive salaries)
  • Stock Options (Every employee is an owner in the company)
  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)
  • 401(k) (Make the most of retirement)
  • Life and Disability Insurance (100% Paid Life, STD, LTD, and AD&D)
  • Generous Vacation Time (Who doesn't like time off?)
  • Transportation (24x7 Downtown parking or commuter reimbursement)
  • Lunch (Provided Monday – Thursday)
  • Gym membership discount
Want more reasons to Join

Our reputation for high quality, highly reliable, innovative, award-winning, industry-leading products, solutions and services helps WP Engine to attract and retain excellent people. Other key reasons to consider joining the WP Engine team include the opportunity to:

  • Experience a company where values are lived and you will hear them mentioned frequently in conversations
  • Make an impact on your career, your team, the company, the industry and the world by fundamentally transforming how people and organizations use laptops, desktops, servers and data centers
  • We offer flexible work locations such as remote, downtown, and at our Domain office location
  • Voice your creative solutions to new and existing problems and watch them become initiatives
  • Learn from a compassionate, responsive executive management team and amazing colleagues
  • Thrive in a unique work environment where the emphasis reflects our values of execution, passion, integrity, customers, and community.
  • Earn a competitive salary and performance-based bonuses and increases
  • Grow professionally and personally by accessing our in-house learning & development opportunities & education assistance program
  • Advance your career in our strong promote-from-within culture
  • Enjoy a generous benefits package that really looks after your needs and unexpected perks that make working here fun

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen


WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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