Remote US Telemarketing Consultant at MVF

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Come join us

The Telemarketing Team is the fastest growing and most profitable, not just in the contact centre but across the business as a whole!  Even though you are working remotely, you will feel part of the team from day one with the support of our Team Leaders to set you up for success.

The role

As a remote Telemarketing Consultant you will be calling business owners in America who have registered their interest in a product or service through MVF’s own marketing material- this means that all of our leads are warm! 

On your calls, you will build rapport and ask open questions so you can understand and identify business needs. No two calls will be the same! Once you have understood the business requirements, you will cross sell additional products or services helping both that business and MVF grow. 

About you: 

As a US Telemarketing Consultant, you will 

  • Have worked in a sales environment previously where you will have focused on needs based selling- this can be face to face or on the phone. If you have previous experience of working remotely, even better! 
  • Be both target and quality focused- as we work on a pay per lead model, we need to make sure that we are sending our clients leads that are likely to convert
  • Have worked with international customers- experience of selling products to american customers would be ideal. 
  • Always be looking for ways to improve- as we are always introducing new products and services, we are looking for someone who can grow with us! 
  • Be able to problem solve common tech issues and if you cannot fix things yourself, you know when to escalate, then explain the situation concisely 

What will happen next? 

There is no closing date for the US Telemarketing Consultant position as we hire as soon as we have found the right person- for this reason please submit your application ASAP! An overview of the recruitment process is included below 

  • Your application will be reviewed by a member of the Talent Team.
  • If suitable, you will be asked to send details of your internet speed and equipment specification. 
  • If suitable, then you will be asked to complete a telephone interview. 
  • The Contact Centre management team will review your answers and if successful, you will be invited to an interview. 
  • On the day, you will complete a telephone role play and if you score sufficiently, you will be taken through to the skills based interview stage. 
  • We will update you with the outcome of your interview within 72 hours

About MVF

MVF is an award-winning customer generation business supplying some of the world’s leading brands with high volumes of new customers in over 40 countries. In 2020 we were ranked 1st in the UK in the Sunday Times Best Companies to Work For List, and even won a special award for our commitment to our people’s learning and development.

We are on a mission to accelerate our clients’ growth by building the world’s most effective marketing platform through a passion for data, relentless innovation and the development of world-class teams. We want you to help us get there!

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Technology we use

  • Product
    • IllustratorDesign
    • PhotoshopDesign
    • TrelloManagement

Location

220 South Congress Avenue, Austin, TX 78704

An Insider's view of MVF

What projects are you most excited about?

The main projects that I've been working on include the launch of the SDR program, the tech stack, and our email roadmap. What's great about them is that I've been able to get involved from the early conception, being part of the decision-making and planning all the way through to execution.

Emma

Sales Manager

How has your career grown since starting at the company?

MVF has enabled me to grow both professionally and personally by constantly challenging me and the status quo. Full sales cycle responsibility has allowed me to develop and sharpen an entirely new set of skills. Our position as a high growth company has allowed me to take on new leadership roles and have a greater impact on the business.

Sam

Team Lead

How does the company support your career growth?

MVF does a really good job of putting great opportunities in front of you, ideas are welcomed at all levels and here you definitely get to choose your own adventure. I’ve been promoted twice in less than 2 years and I've had the chance to be involved in key road mapping projects & learning and development programs.

Stephen

Senior Account Executive

What are MVF Perks + Benefits

MVF Benefits Overview

MVF offers a range of benefits and perks, ranging from a $1500 training budget to 24 days paid vacation a year. We have free snacks and drinks, as well as industry-leading training programmes and growth opportunities.

Culture
Volunteer in local community
We’re partnered with Central Texas Food Bank, whose mission is to nourish hungry people and lead the Texas community in the fight against hunger.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Our employee-led Networks have had a huge impact and continue to facilitate and open up inclusive conversations. Currently, we have our LEEP, Women’s Network, LGBTQ+ and our Neurodiversity Network.
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
MVF offers a 40l(K) matching contributions of up to 4% of your total earnings.
Performance Bonus
MVF has a whole company incentive, this year we're all going to Ibiza!
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
MVF allows people to work remotely on average two days per week.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
MVF's vacation policy includes 24 days paid time off, plus an additional day for every 1 year of service up to 5 days.
Paid Volunteer Time
MVF encourages employees to give back with one day paid time off to volunteer at a charity or organization of their choice.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
MVF offers free breakfast tacos everyday in the office with a variety of choices to suit different dietary needs.
Stocked Kitchen
Some Meals Provided
MVF provides lunches to the team on a monthly basis in addition to breakfast daily.
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
MVF offers $1500 per year for programs or courses that help them improve their skill set in a given area. You can use that to develop in sales or even brush up on a new language!
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

MVF are well known in the UK as coming 1st in the Best Companies to work for list - and now we're bringing that ethos to Austin!

We offer a range of benefits, including a $1500 training budget, unlimited book allowance and 24 days (plus federal holidays!) vacation per year. We have a great insurance offering too, with 401k matching as well.

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