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Top Remote Customer Success Jobs in Austin, TX
Healthtech • Security • Software • Cybersecurity
The Clinical Workflow Specialist acts as a liaison between clinical and IT personnel, providing consultative advice on clinical workflows and healthcare regulations. Responsibilities include supporting various departments, coordinating Solutions Assessments, maintaining regulatory knowledge, and developing training programs. The role involves working closely with healthcare professionals, managing communication, and optimizing clinical operations.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Coding Specialist will conduct coding audits, research coding criteria, and collaborate with teams to optimize product development related to coding and documentation in healthcare. Staying updated on industry changes and mentoring on compliance are key responsibilities.
Information Technology • Professional Services • Software • Energy
The Senior Specialist, Invoicing is responsible for managing high-volume invoice operations, creating and auditing invoice data, resolving client invoice issues, and supporting financial reporting. This role also leads initiatives for process improvement and provides mentorship to peers.
Top Skills:
ExcelGoogle SuiteNetSuite
Featured Jobs
Fintech • Legal Tech • Payments • Sales • Software
The Customer Onboarding Manager at AffiniPay is responsible for ensuring new customers successfully transition to their CASEpeer software. This role involves mastering product knowledge, customizing onboarding experiences, proactive customer outreach, and collaborating with teams to enhance customer satisfaction.
Top Skills:
CasepeerHubspotZoom
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Automation
The Sr. Cloud Support Engineer provides post-implementation technical support for SailPoint's IdentityNow, resolving complex client issues and ensuring customer satisfaction. Responsibilities include managing tickets, collaborating with internal teams, and facilitating customer knowledge sharing.
Top Skills:
.NetC++Java
Automotive • Greentech • Information Technology • Other • Software
The Client Solutions Specialist II conducts vehicle inspections, documents their condition, and works collaboratively with sales and auction teams to drive business growth. They educate automotive dealers on the Manheim Marketplace and provide excellent customer service while utilizing Salesforce for planning and reporting.
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
The Product Support Representative will provide technical support for the Reclaim platform, communicate effectively with customers, document issues, and drive projects to enhance customer experience. The role requires strong analytical skills and the ability to convey complex information clearly while meeting KPI targets.
Cloud • Information Technology • Software • Business Intelligence
Support Specialists, Operations are responsible for helping R365 customers with all R365 software operations, catering, scheduling, and manager log functions. They manage pertinent customer communications through tickets, live chats, and phone calls. Responsibilities include troubleshooting, identifying solutions, routing non-operations customer issues, diagnosing software defects, participating in live chats, managing customer tickets, identifying gaps in documentation, and training new team members. The successful candidate should have a Bachelor’s degree with emphasis in business/finance/accounting, restaurant industry experience, general business knowledge, problem-solving skills, and a strong understanding of customer service and technology.
Cloud • Edtech • Information Technology • Software
The Customer Success Manager will engage and retain large LATAM-based clients, ensuring they achieve desired business outcomes through effective relationship building, proactive risk management, and driving client engagement initiatives. This role involves using data tools to measure client success and making strategic recommendations for customer growth and adoption of best practices.
Cloud • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager, you will enhance customer engagement with the LogScale/Next-Gen SIEM product suite. Your role involves building relationships, supporting customers in driving value, managing renewals, conducting strategic business reviews, and advocating for customer needs within CrowdStrike.
Top Skills:
SIEMSoar
Top remote Companies in Austin, TX Hiring Customer Success Roles
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