Revenue Support Supervisor at Procore Technologies

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Job Description

Procore is seeking a Revenue Support Supervisor to join our Revenue Operations, Strategy and Enablement (ROSE) team. In this role, you’ll interface with all levels of our organization to drive the advancement of projects, create and streamline processes, and ensure our teams are set up for success. We are looking for a leader with a business operations mindset, a focus on field productivity, and the ability to strategically structure solutions to problems. Successful candidates enjoy managing people and processes in a fast-paced environment. 

This position reports to the Manager of Revenue Operations and Support and will be a remote position based in the US. We’re looking for someone to join us immediately.

What you’ll do:

  • Directly supervise a team of 6-7 employees, each responsible to execute an assigned specialty in either Revenue or Deal Support

  • Provide daily direction, mentoring, coaching, and performance management to teammates

  • Assisting in recruiting, training, and mentoring skill development of Revenue Specialists

  • Develop standard operating procedures and documentation resources for the team and partners

  • Maintain key metrics, manage performance accordingly, and perform regular reviews with our senior leaders

  • QA testing and approving workflow and process improvements proposed by Revenue Specialists 

  • Intake of new projects or processes, including scoping initial requests, identifying any root causes, calculate manpower requirements, developing a training plan and launch expectations, and communicating with stakeholders about progress and performance 

  • Responsible for team’s success in planning, organizing, and executing the “run the business” aspects of the Revenue department’s activities, such as activating customer accounts and ensuring entitled tools have been provisioned, creating order forms for add-on services, and supporting sales teams in processing standard deals.

  • Act as a subject matter expert on revenue support to the field teams, develop documentation and training on best practices, and aid in the use of revenue tools and procedures 

What we’re looking for:

  • Bachelor’s degree or equivalent experience preferred but not required

  • 5+ years of relevant experience working in revenue or operations focused environment, either in sales, customer service, or systems

  • 2+ years experience of previous leadership experience with proven leadership skills and the ability to work collaboratively across functions and with all levels of the organization

Additional Information

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About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

Procore Austin is the second largest of our offices, occupying six floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

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