Senior Director/Group Director, External Communications at W2O Group

| Austin
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Named Best Place to Work by MM&M, The Holmes Report, PR News, PRWeek, and AdAge, W2O is an integrated marketing and communications firm powered by analytics and specializing in healthcare. 

We are seeking a Group Director/Senior Group Director, External Communications to join our growing team. In this role, you will think both big and small to build the reputation and relevance of W2O. The Director of Communications will drive executive thought leadership, media relations and social media activations to ensure audiences understand W2O’s mission and success in the healthcare space. Efforts will include a broad range of social, digital, and traditional B2B communication platforms and working with a wide variety of executives and teams. Being able to think strategically while managing multiple priorities, deadlines and projects is essential, as is having a proactive approach to solving problems and can-do attitude.

All W2O employees are working remote for the rest of 2020; once the offices re-open, this position can be in the New York City, Chicago, Austin, Boston, or San Francisco office.  


  • Create and manage high impact, integrated communications strategies from traditional to online and social, to boost reputation and relevance.
  • Lead development of materials to inform audiences and inspire them to act.
  • Bring communications strategies to life through compelling content and the use of creative design, video and digital media.
  • Lead the continuing education of teams in digital best practices that keep them on the cutting edge of the industry.
  • Advise leaders and executive management on communications strategies and issues management.
  • Proactively plan for and react if needed to crisis and issues management.
  • Recommend and lead appropriate research and analytic initiatives to support objectives. 
  • Lead a small team for growth, learning and dedication to #BeTheBest.
  • Travel required as necessary.

Knowledge and Critical Skills/Expertise/Experience:

  • Experience in both corporate and agency environments across multiple office locations and with US and global clients preferred.
  • Professional services, B2B communications and marketing experience.
  • Proven experience working collaboratively with senior executives.
  • Comfortable – and successful – working in a fast-paced, fluid environment.
  • Familiarity with social media, digital, video, visual, and collaboration sharing platforms.
  • Ability to translate key strategic business or financial issues into messaging that resonates.
  • Stellar written and verbal communications skills and ability to distill complex technology and business information into clear, concise messaging.
  • Proven ability to think ahead, engage proactively and take initiative.
  • Willingness to roll-up sleeves and get the job done, no matter how big or small.
  • Collaborative, enthusiastic, and positive outlook.
  • Bachelor’s degree in Communications, Marketing, or related field.
  • Minimum 10 years of experience working/leading in a global communications function.

W2O Group offers a comprehensive benefit program and perks, including unlimited and flexible PTO, expanded paid leave for new parents and the Your 4th Trimester™ program that helps new parents transition back to work, and a five-week sabbatical program.  Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans.  Learn more about our great benefits and perks at:

W2O Group is an Equal Opportunity Employer. We foster an environment that embraces diversity. We are stronger with a wider range of opinions, strengths, and backgrounds to achieve our goals.

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Technology we use

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We're located in East Austin, an area flourishing with new, unique businesses. We're neighbors with dozens of restaurants, food trucks and bars.

An Insider's view of W2O Group

What’s the vibe like in the office?

With Covid 19, W2O has fully embraced the work from home culture. We connect with each other daily, but most importantly we are treated as professionals, and we are all given the freedom to do our best work. If anything, this drives all of us. Empowered is not just a buzz word here at W2O, it's how we are all treated and it's who we are!



How does the company support your career growth?

One of our core values at W2O is "Make it Happen." This has been true to our culture since Day 1. W2O has a wonderfully entrepreneurial spirit - especially in Austin. As employees, we are always encouraged to chart our own path to better the business and ourselves. There's no template for career growth here. Just passion, grit and a good attitude!


Senior Account Director

How do your team's ideas influence the company's direction?

The technology team at W2O drives digital transformation for our customers, as our business evolves from a traditional professional services firm into a technology provider. This puts the team in the enviable position of being able to strongly guide the direction of the organization toward a new frontier in our industry.


Chief Technology Officer

What are W2O Group Perks + Benefits

W2O Group Benefits Overview

W2O has some of the best benefits in the industry - comprehensive and complete!

Volunteer in local community
W2O encourages giving back and supports employees in all our offices.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
W2O provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
There is an Annual Performance Bonus, paid out in March
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 5 weeks of parental leave for the primary caretaker. Acme Co. also provides 5 weeks of leave for the secondary caretaker.
Flexible Work Schedule
W2O provides employees with a flexible work schedule that includes the ability to work from Home when needed.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Eligible employees get 30 days of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Employees receive 10 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
$200 per year provided for Staff Employees to spend on a Healthy product or activity.
Professional Development Benefits
Job Training & Conferences
W2O offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
W2O hosts lunch and learn meetings.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring, Leadership mentoring.
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