Senior Partner Enablement Manager

| Austin

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Sr. Partner Enablement Managers work with our best-in-class agencies, so they realize the full potential of our products and services, ensuring renewals and referral growth for our agency partners. This highly technical role in a fast-paced environment demands interaction with enterprise executives, as well as with technical staff within the traditional IT organization.

What's cool about this job.

You'll work to make WP Engine the Partner of Choice acting as the liaison between our Agency, Sales, Customer Experience, and Engineering teams to help them build WordPress solutions on behalf of their customers. The Sr. Partner Enablement Manager accompanies account mangers on pre-sale calls to ensure client solutions fit with current technology, and align with development of future offerings. Use your entire technical toolbox, as it relates to WordPress, web and cloud technologies, and add value to customer engagements on both technical and non-technical sides of the conversation. We're always engaging clients whether it's virtually or in-person. Once it's safe, our team travels up to 35% of the time!

The day to day.
  • Drive proactive technical leadership to WP Engine’s strategic agencies.
  • Mentor agencies on our products, processes, and standard methodologies for self-sufficiency.
  • Work multi-functionally with WPE teams regarding agency workflow and platform needs. Document agency structure regarding technical roles / specialist, agency processes, and standards for responding to RFPs and prospecting.
  • Mentor sales engineers on both agency technical and business aspects.
  • Launch technical projects and advice Project Managers and Account Managers on measurable steps to completion.
  • Continually learn / stay up-to-date on the latest WP Engine products, WordPress, web technologies, cloud infrastructure, industry standards, security and content delivery.
  • Lead projects that help the WordPress, agency, cloud, and other communities via participation at events, social media interactions, and our content channels.
Your skills and expertise.
  • Self-motivated, creative, proactive standout colleague who encourages customer dedication
  • Thrives in a multitasking environment and can prioritize on-the-fly
  • Excellent verbal, written, presentation and high-emotional intelligence skills

Minimum qualifications:

  • Experience crafting and delivering executive-level customer presentations that outline system performance, potential issues, value and suggested forward courses of action.
  • 5+ years of technology experience in a client / pro services, sales engineer, senior support engineer, IT operations management, or senior engineer role exposed to multiple tech areas
  • Managed developer workflow tools including CI - Git, Gulp, Grunt, Jenkins projects
  • Innovative with WordPress, SQL scripting, HTML, JavaScript, CSS, SMTP, DNS, TCP/IP, TLS/SSL, DHCP, SSH

Preferred Skills:

  • Familiarity with common enterprise integrations - marketing, analytics, ecommerce, back-of-house solutions
  • Experience with, and knowledge of CMS: Adobe Exp Manager, Sitecore
  • Proficiency in one or more programming languages: PHP, Ruby, Python, .Net, Java, C++, Perl
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or Business - experience may substitute for degree component
The perks and benefits:
  • Compensation (We offer market competitive salaries)
  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)
  • 401(k) (Make the most of retirement)
  • Life and Disability Insurance (100% Paid Life, STD, LTD and AD&D)
  • Generous Vacation Time (Who doesn’t like time off)
  • Transportation (Downtown parking or commuter reimbursement)
  • Lunch (Provided Monday – Thursday)
  • Gym membership discount

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen

Location

WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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