About OJO

OJO envisions a world where everyone has what they need to own a home. We know that homeownership is one of life’s most complex decisions and access to trusted advice and expertise can be the difference-maker. Through the fusion of machine intelligence and human expertise, we meet people wherever they are in their home journey to provide deeply personalized guidance and support. 

Our intuitive technology learns each individual’s needs and preferences to provide a tailored experience whether they’re buying, selling, or managing their home as an asset. We then help them to move forward when the time’s right — with support, knowledge, and confidence.

From our network of top-rated agents we’ll match homebuyers and sellers with the expert who can best support their specific journey. We introduce agents and loan officers to consumers at just the right time, and underpin the connection with tools and insights to ensure a best-in-class experience.

As part of our team, you’ll help create the experiences that help level the playing field in real estate, so that all people — regardless of race, class, or gender — can experience the gateway to wealth and the security that home provides. 

About the Role

As the Sr. Training Manager, you’ll use your experience building training and development programs to lead an effective new hire training and onboarding ecosystem for critical teams. You’ll develop a deep understanding of what is most important to effectively educate our new team members to become successful in their roles at OJO. 

The ideal candidate will be a strategic self-starter with a strong background in developing and managing learning and development programs. The candidate must be able to effectively prioritize their workload, possess strong internal and external communications skills, and be comfortable using data to consistently drive program development and improvements. 

What you'll do:

• Develop new hire training & onboarding programs for international offices, ensuring we have the right mix of content and curriculum to lead to consistent and successful onboarding of new employees
• Deliver new hire training sessions and workshops in various environments (live training, pre-recorded courses, etc.) to educate new employees on core aspects of their role
• Collaborate with team leads and VP of International operations to ensure accurate training content and curriculum are in program and regularly updated
• Constantly evaluate performance of training program and employees to drive regular improvements to the program
• Evaluate best methods of delivering new hire training to ensure a quality learning environment for new employees
• Model and drive efforts towards a culture of employee engagement and retention
• Leverage data (e.g., dashboards, metrics, performance KPIs) to understand engagement and success rates across the entire training and onboarding cycle to track effectiveness of programs
• Develop and or update 30, 60, 90-day followup trainings to insure continued learning

What we need from you:

• 5+ years of experience managing development and delivery of new hire training and onboarding programs
• Proven experience building, launching, and scaling learning and development programs for employees in a growing organization
• Deep understanding of learning theories and objectives
• Working knowledge of different learning management systems (LMS) and which systems can be best leveraged for different training objectives
• Highly proficient in the use of Ms Word, Ms Excel, and PowerPoint - necessary for the creation of visually and verbally engaging training materials 
• Outstanding communication skills, both written and verbal
• Ability to deal with change with a passion for innovation and creative problem solving
• Alignment with OJO’s core values: Embrace Discovery, Relentlessly Improve, Hire Great, Be Compassionate, and Earn Trust
• Once safe to do so, this role may require occasional travel to office locations - both international and domestic offices




Nice to haves:

• Experience delivering training to international populations
• Bilingual in Spanish

What do we have to offer?

● You get to work with the best of the best

● A collaborative, respectful environment where your voice will always be heard

● Competitive Salaries 

● Equity 

● Unlimited/Open PTO Policy

● Dog-Friendly Workplace 

● Commuter Stipend or Free Parking 

● Optimum Workspace Subsidy

● 70% Coverage of Employee and Dependent Health Premiums 

● Promote from Within Philosophy 

● Volunteer Program 

● Many More – We have a whole team dedicated to making OJO an awesome place to work! 

Our Team

With offices all over the world, our award-winning work environments blend meaningful impact and employee satisfaction. We have offices in Austin, Texas; Minneapolis, Minnesota; San Mateo, California; Chicago, Illinois; Toronto, Ontario; and Vieux Fort, St. Lucia.

OJO has received multiple workplace awards, including Fortune Best Workplaces in Technology, Inc. Best Workplaces, and Austin Business Journal’s Best Places to Work. Every person at OJO has a significant impact on our evolving product, team, and culture, which is why we hire the best technical, creative, and operational minds.

Virtual Life at OJO

At OJO, we care and listen deeply to the needs of our team to ensure they are comfortable and have the necessary tools to be productive while working from home during the pandemic. We strive to allow a balance and separation between home and work life, and provide support and a flexible working schedule so that employees are able to focus on what’s important to them. The leadership team at OJO has decided that we will work from home indefinitely. As safety allows, offices will open and employees will have the option of accessing them to work. We will continue to monitor and respond to COVID-19 proactively, while adhering to safety precautions provided by medical leadership.

OJO is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.