Sr. Director, Strategy & Operations at BigCommerce

| Austin
Sorry, this job was removed at 11:10 a.m. (CST) on Saturday, August 24, 2019
Find out who's hiring in Austin.
See all Operations jobs in Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce is looking for a Sr. Director of Strategy and Operations to ensure delivery of key initiatives and high-growth performance in a demanding environment. As a deputy of the SVP of Operations this highly visible leadership role will (1) analyze opportunities for business growth, (2) operationalize programs to capitalize on those opportunities, (3) collaborate with stakeholder teams to execute and (4) identify and mitigate risks to successful delivery. With wide-ranging responsibility for analyzing and optimizing business performance this role will guide the progress of high impact strategic initiatives across the company while managing a team of strategy analysts, change management experts, and business intelligence analysts.


What You’ll Do
  • Lead, inspire, manage and mentor a team of analysts and business transformation specialists embedded across the organization to maximize performance, potential and professional growth, as well as the ability to function effectively as a team
  • Lead the day-to-day operations of the team to ensure effectiveness, efficiency, and scalability
  • Evaluate our strategic priorities, business performance and operational ability to recommend areas for growth investment
  • Continually analyze and evaluate investments in business growth to optimize for impact and return while minimizing risk
  • Engage with stakeholder teams to guide the operationalization of key strategic initiatives
  • Ensure visibility into critical business performance trends through high impact business intelligence reporting and analysis; lead teams of analysts who investigate performance, understand inputs and recommend improvements to optimize for crucial business outputs
  • Establish and oversee business processes and procedures to deliver cross-functional business objectives while minimizing waste
  • Identify cross-functional execution risks and implement controls to detect, mitigate, and/or prevent failure

Who You Are
  • An extremely analytical, results-oriented, cross-functional business leader with 10+ years experience in business analysis/business intelligence, operations and process design, as well as strategic planning
  • Bachelor’s degree in a quantitative field (economics, statistics, mathematics, finance, etc) or equivalent experience; MBA preferred
  • Experienced team leader and manager, with 8+ years of people management experience and a dedication to service-oriented leadership
  • Data-driven decision maker with a high level of business acumen and financial reasoning; deeply technical background with a penchant for systems thinking
  • Proven expertise in evaluating business opportunities, making recommendations for implementation/improvement, and ensuring timely delivery on key business objectives
  • Cross-functional leader with indirect influence finesse and excellent stakeholder management; inspires confidence and collaboration across departmental boundaries
  • Deep experience working with revenue-generating teams and programs with demonstrated success in improving business performance and efficiency
  • Problem solver whose critical thinking skills are adaptable and fungible across many disciplines and various subject matters

Diversity & Inclusion at BigCommerce

We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

 Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

More Jobs at BigCommerce36 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Project Mgmt
Sales
Content
Operations
new
Austin
Marketing
new
Austin
Marketing
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Operations
new
Austin
Developer
new
Austin
Data + Analytics
new
Austin
Marketing
new
Austin
Project Mgmt
new
Austin
Project Mgmt
new
Austin
Design + UX
new
Austin
Design + UX
new
Austin
Marketing
new
Austin
Marketing
new
Austin
Project Mgmt
new
Austin
Marketing
new
Austin
Internships
new
Austin
Data + Analytics
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView BigCommerce's full profileSee more BigCommerce jobs