Strategy & Operations Analyst - Global Customer Sales & Retention (Remote)

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About the Role:

CrowdStrike is looking for a Strategy & Operations Analyst – Global Customer Sales & Retention to join our Revenue Strategy & Operations team. This individual will be a go-to-business partner for our Executives & our global Sales organization. This role will be responsible for building new processes, developing, analyzing, & delivering insights, creating and creating and supporting analytics to help sales leaders drive their business, and so much more. This is an opportunity for the right candidate to advance their career with CrowdStrike as we expand rapidly.

Responsibilities & Projects to include:

Help build and run CrowdStrike’s Go-Forward Sales Operations Strategy

  • Connect and analyze structured and unstructured data to build predictive models that will help drive sales efficiency and effectiveness, maximize customer success and optimize monetization.

  • Recommend actions by analyzing and interpreting data and making informed decisions based off of trends, seasonal variance, etc.

Help Monitor & Optimize Sales Performance across the organization:

  • Identify effectiveness of teams by comparing and analyzing actual results with plans & forecasts.

  • Proactively identify problem areas, diagnose and work with Sr. leadership to correct

  • Passionate about data integrity and the value of accurate metrics.

Define KPIs for CrowdStrike Sales Organization - ‘If it isn’t measured, it doesn’t matter’

  • Translate business objectives into actionable analysis

  • Tie quotas for business segments back to pipeline needed, back to activity needed to generate pipeline

  • Build, maintain & automate weekly/monthly/quarterly reporting using next-gen tools.

  • Ad hoc reporting & analysis

Tech savvy & excited to work in a fast-paced startup environment

  • Ability to “roll with the punches” as each day can offer new and exciting challenges to solve.

  • Experience working closely with others and independently.

  • Evaluate new & existing tools to determine ROI & help get the most value from our tech investments.

Minimum Requirements/Qualifications:

  • Bachelor’s degree in Business, Finance or another quantitative field.

  • Relevant industry experience: High Tech, SaaS, Security

  • 1-3 years of relevant experience in Sales Operations, Finance or Strategy function.

  • Experience with Salesforce.com helpful.

  • MS Excel power user.

  • Experience with Business Intelligence tools helpful (Domo, Tableau, Clari).

  • Excellent verbal and written communication skills.

  • Detail oriented and reliable with strong organizational skills.

#LI-JM1

#LI-Remote

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

Location

Fantastic downtown location walking distance to awesome restaurants and happy hour spots.

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

What kinds of technical challenges do you and your team face?

Working with a high volume of new customers offers a lot of opportunities to appreciate the diversity of the technical ecosystem. We work with one-person teams to full C-suites and everything in between. As a team, our greatest challenge and our greatest strength is variety.

Bradley Q.

Regional Sales Engineer

How does the company support your career growth?

CrowdStrike thrives on developing and promoting our people. There are multiple programs in place for those interested in leadership, and employees are encouraged to have peer conversations about roles they are interested in. These resources really help people like me accelerate our career growth.

Marit M.

Manager, Corporate Renewals

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get

Alyssa J.

Senior Director, Global Customer Sales

What does career growth look like on your team?

Every year, I have a goal to promote at least 1-2 people on my team. When I sit down with an individual on my team, we lay out what their personal and professional goals are for the year and beyond and outline the major steps we can take to help them reach those goals. It’s very satisfying to watch your teammates grow personally and professionally.

Vince L.

Manager, Corporate Sales

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
We sponsor company-wide bring your child to work days as well as company events where family is encouraged to attend.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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