Team Lead at Orchard

| Austin
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The Company
Orchard is transforming the way people buy and sell their homes. Simplifying it, to the way it should have always been; fair and true to market, straightforward, easy. Every year in the U.S., $1.5 trillion of single family residences transact, generating over $120 billion of fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is filled with uncertainty and hassle.
Orchard offers a modern alternative, making one of life's biggest decisions -- the sale and purchase of a home –stress free, fair and simple.
Orchard launched in 2017 and was previously known as Perch. The company is headquartered in New York City, has 100+ employees and has grown 10x year over year. We have raised over $300 million in financing from top tier investors including: Firstmark, Accomplice, Navitas and Juxtapose. 

Role and Responsibilities
Orchard is seeking a Team Lead to join our team in Austin. This is an early-stage opportunity to join a company that is transforming the way customers buy and sell their homes for the better. The right candidate will be an experienced Team Lead (Sales Leader), with a history of building, coaching, and scaling a team of high-performing real estate agents. As a Team Lead, you will play a key role in offering and scaling Orchard’s Buy & Sell service to homeowners. In this role you will:
  • Hire and manage a high-performing team of listing agents and buyer’s agents throughout Austin, with the goal of delivering the best possible customer experience
  • Evaluate and implement processes/systems to support sales and growth.
  • Create a culture of constant feedback from agents to our product, design, and marketing teams that ensure we are constantly building the best possible services and experiences for our customers
     
This is a hands-on role at an early-stage company. The ideal candidate is someone who is comfortable in ambiguity and willing to roll up their sleeves on any task big or small in order for us to help deliver an incredible home buying and selling experience for our customers. You are someone that works with a sense of urgency at all times and believes in doing what’s right for the customer consistently.
 
This is a full-time, salaried role with an equity package. 
 
Who You Are 
  • Possess an active Texas Real Estate License (Brokers license strongly preferred)
  • Successfully managed and scale a team of agents
  • Personable with a customer-first mentality
  • Highly organized with process orientation
  • Expert knowledge in home buying and selling
  • Scrappy: able to come up with a solution that gets the job done today
  • Strong drive for results
  • Excels in ambiguity
  • Excels at cross-functional teamwork & communication
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages

Location

600 Congress Ave, Austin, TX 78701

An Insider's view of Orchard

How does your team reward individual success?

At Orchard, we are really big on celebrating both team wins and individual successes. We highlight people who go above and beyond to embody our Orchard Values. This is done through monthly nominations that are shared at our Town Halls.

Rich Danner

Customer Experience Manager

How do you collaborate with other teams in the company?

Orchard is a hyper-connected company and cross-departmental collaboration is key to our success and culture. On any given day, I am working with investments, contracts, field ops and title to drive conversion. Since we have an office in NY and Austin, teams connect through break outs, zoom meetings, our internal platform and, most notably, Slack.

Samantha Hurley

Customer Experience Manager

What makes someone successful on your team?

By blending our personalities, knowledge, experience and skills to create a cohesive team of contributors, all team members feel valued. Successful team members show grit and drive and stay engaged and excited as we grow. While everybody is great at their individual role that value and connection is ultimately what creates a successful team member.

Kathryn McCurley

Listing Manager

How do you empower your team to be more creative?

As an early-stage fast growing company, we're faced with daily challenges and tall goals. It's important to hold all team members accountable, provide a balance of autonomy and guidance, and create an environment where it's okay to fail. This supports creativity and encourages your team to be resourceful and solution-oriented.

Thomas LaLonde

Head of Sales

How do your team's ideas influence the company's direction?

Our team's ideas and actions directly influence the company's acquisition of real estate and our profitability attainment.  Being a part of the company's direction in changing the way people buy and sell real estate, with the full support of our seasoned senior leaders and cross-functional teams, is what makes this job a dream.  

Dillian Pesquera

Acquisition Manager

What are Orchard Perks + Benefits

Culture
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Happy Hours
Happy hours are hosted once per month.
Parking
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Paid industry certifications
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