Product Director - North America
Product Director - North America Â
Wise is one the fastest growing companies in the world and weâre on a mission: to make money without borders the new normal. Weâve got 10 million customers across the globe and weâre growing. Fast.
Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.Â
So, weâre building a new one.
And, we need a talented Product Director, based in our Austin office (with a flexible combined in-office and WFH approach), to join our mission.
Youâll receive a competitive package including a starting salary of $280K - $360K + Restricted Stock Units (RSUs) in a profitable company + best in class benefits! (more info below đ)
Your mission will be to to deeply understand the needs of North American customers and help teams to focus on solving the problems that matter most to them. Our US teams focus on removing friction and ensuring that we build out the most important features for the US market. Our current teams work on problems across domains that result in more US customers using the Wise Multi-currency Account. Some examples:
- Connecting US bank accounts to Wise
- Adding local payment methods and integrations
- Simplifying and automating onboarding and verification
- Making it possible to send money to people via a name, email, phone, and other identifiers number
Hereâs how youâll contribute to our North America Regional team
- Ensure our US teams are spending their time on the highest value (impact for customers) areas, sorting signal from noise where necessary
- Unblocking execution across teams when it gets stuck (this means being close enough to the detail and the engineers, spotting problems before they take root, escalating or figuring out how to resolve)
- Building conviction on those high value areas and challenging them if there are faster / more effective ways to grow the market
- Helping to grow and scale product managers and teams
- Hiring, onboarding new team members across the team
What does it take?
- Working with other Wise leaders globally to achieve our Mission: Money without borders.
- Building a championship team. Fostering an environment of autonomy where everyone is encouraged to identify and prioritize customer problems and opportunities.
- Helping your team make data-driven decisions by providing feedback on architecture and approach.
- Raise the bar for the team to reach new heights of technical excellence.
Is that you?
- You want to work for a company you believe in its mission
- Youâre passionate about building high quality products, working on big challenges and taking full ownership of the customer journey
- You have experience in leading, hiring, coaching and mentoring driven individuals
- You are able to get the team to dream big, align on a commonly agreed vision and draw a clear path to get there - enabling your team to solve complex problems by breaking them down into small iterative steps of incremental value
- Empathy for customers and can quickly identify the problems worth solving, explaining your rationale with data (rather than assumptions and truisms)
- Deep understanding (eventually) and curiosity for how the product is put together and passion for building the product (not marketing it, actually building it).Â
- Youâre always learning. Whether itâs interviewing customers, designing UIs, writing code or modelling growth, youâre not afraid to roll up your sleeves and learn the skills you donât have today to unblock your team
- You are hands-on and enjoy delivering features by yourself as well, as everyone in Wise still executes projects as well, starting from our CEO.
Some extra skills that are great (but not essential)
- Knowledge of the US and Canadian payment systems and fintech ecosystem
- Ability to self-serve analytically - experience of using SQL, or BI tools like Looker or Tableau.Â
- You have worked with external vendors before and you feel comfortable negotiating with them.Â
What does success look like?Â
- Youâll help teams focus, build and ship the features that make the Wise Account the best international banking solution in the US
- Youâll understand our customers and the impact our product has on their livesÂ
- Youâll make contributions to the wider product goals of the company
- Youâll inspire a team environment where ideas are shared and openness is valued
- Youâll help us scale-up and build a world class global banking product that impacts millions of customers
What you get back:
- The ability to choose your own path to success - youâll have the freedom to define the visionÂ
- The freedom to have real impact - the part of the product youâll build is key to Wise reaching future millions of customers and redefining how payments work internationally at scale
- The opportunity to inspire teamsÂ
- A fun work environment with social activities and events
- The opportunity to work with super smart people
Benefits:
- đ RSUâs in a rapidly growing companyÂ
- đ» Hybrid working model â a mix of working from home and from the office
- âïžÂ Wisers can work remotely for 90 days a year. By âremoteâ we donât just mean from home, but from wherever in the world you choose to
- đȘÂ An annual self-development budget
- đ©șÂ Medical, dental, & vision insurance â including HSA and FSA options
- đ Company-paid: Life Insurance, Short & Long-Term Disability, and an EAP program
- âïžÂ 25 days PTO, 15 sick days, 11 holidays, 5 compassionate leave days, 3 paid âMeâ days and a paid volunteer day, annually
- đïžÂ A paid 6-week sabbatical leave after four years
- đ¶đŒÂ 18-weeks of paid parental leave, after a year with us
- đ°Â 401k with up to a 4% employer match
- đ 2023 Austin BuiltIn Best Award winner for Best Places to Work and Best Large Places to Work
- âïžÂ  Hereâs more info on our benefits in Austin
Weâre people without borders â without judgement or prejudice, too. We want to work with the best people, no matter their background. So if youâre passionate about learning new things and keen to join our mission, youâll fit right in.
Also, qualifications arenât that important to us. If youâve got great experience, and youâre great at articulating your thinking, weâd like to hear from you.
And because we believe that diverse teams build better products, weâd especially love to hear from you if youâre from an under-represented demographic.
#LI-Hybrid
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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