Hi, we’re findhelp. Nice to meet you.

We’re changing the way people connect to social care programs. 

Findhelp launched 10 years ago in Austin, TX and has helped over 7 million people. We make it easy to find food, health, housing and employment programs in seconds at findhelp.org. 

We’re powered by tech, driven to do good, and looking for passionate people. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).

If our mission strikes a chord we’d love for you to keep reading. 

What You'll Do:

• Develop, scope, prioritize, and manage projects to deliver valuable data addressing the core problems and needs of internal and external users through user research and feature requests.
• Break large projects into smaller, iterative steps delivering value to users and data on what’s needed.
• Create process-level solutions to the problems facing our teams, e.g. training or datasets needed to inform decision making and evaluate success.
• Evangelize the utility of insightful data across the organization, to ensure it is used appropriately and learn more about what it misses.
• Balance short term progress, reporting requests, and long-term vision

Requirements:

• 5+ years as a Product Manager in consumer web or SaaS products
• Documented history of getting things done
• Experience building products using quantitative data
• Currently works in Agile environment, shipping incremental value directly with engineering
• A history of advocating for and supporting your team
• Documented experience of building beautiful things
• Experience partnering with other functions in an organization, like engineering, customer success, and UX
• A strong desire to solve the next problem impact the lives of our users

Nice-to-Have:

• Computer Science or Technical Degree
• Healthcare or Government experience

Perks at findhelp:

• 401k & stock options 
• Free food and onsite gym
• Paid maternity/paternity leave
• Competitive PTO & 10 paid holidays
• Health, dental, and vision insurance
• Pet friendly office with attached dog park 
• 24/7 access to telemedicine and counseling

We value being together 

We believe being together enables stronger relationships, collaboration, and culture.

You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO). 

We’re building a diverse, inclusive team

You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. 

But talk is cheap. We like action. Here are a few things that show we mean business. 

-Unconscious bias training for every team member

-Justice Equity Diversity and Inclusion (JEDI) committee

Findhelp is proud to be an Equal Opportunity Employer. We are building a company whose employees understand our users, through their own lived experiences. This means we strive to hire employees that are diverse by race, gender, gender identity, gender expression, age, religion, sexual orientation, physical abilities, veteran status and socio-economic upbringing.