Ediscovery Implementation Consultant - Remote

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Your Impact

The Ediscovery Implementation Consultant, internally known as Enterprise Programs Consultant, will be responsible for aiding DISCO’s clients in maximizing the power of DISCO in their company-wide roll out. This role l partners with the Sales team to create customized implementation packages for corporate or law firm clients who are adopting DISCO for their  enterprise  solution. You will develop detailed project plans and lead the implementation, working closely with various members of the Professional Services team, to ensure that program level objectives are met. Upon completion of a successful implementation, you will transition ownership of client deliverables to other members of the Services organization. Success in this role is enabling some of DISCO’s largest clients to realize the highest value of the DISCO environment and share that with their clients, colleagues and the legal industry as a whole.

What You'll Do 
  • Develop, lead, and refine DISCO’s consultative approach to firm or organization wide deployment of the DISCO technology.  This should be accomplished by creating a standardized and easily repeatable process which is efficiently offered to any new enterprise migrating to DISCO
  • Partner with the Sales team to support sales motion activities by leading scoping discussions, consulting with clients during the sales process regarding how DISCO’s technologies and services can be used to solve the enterprise’s problems and providing input on the packaging/pricing of enterprise implementation work
  • Guide scoping activities to determine the data volumes, timelines, key stakeholders, and success criteria in order to validate the application of the standard offering or to create customized implementation packages
  • Lead enterprise stakeholder meetings to understand client strategy, goals, and key requirements which will inform the implementation process; develop a customized the enterprise implementation program to meet client objectives
  • Create both internally and externally facing project plans detailing key milestones in the enterprise implementation process including process mapping and workflow development
  • Engage key stakeholders from internal teams to form complete, cross-functional, expert-led teams focused on enterprise implementation and program delivery including Forensics, Data Operations, Artificial Intelligence Consulting, Project Management, Client Success and Product 
  • Proactively manage the implementation process and provide feedback to these teams to ensure client’s objectives are met
  • Create standardized templates for Enterprise playbooks and other supporting materials to help enterprise clients quickly and efficiently realize the value of the DISCO environment 
  • Deliver customized enterprise program plans, outside counsel playbooks and toolkits, and training plans for each enterprise engagement per client request 
  • Manage, monitor and assess the status of all enterprise implementation plans
  • Act as escalation point for client concerns throughout the implementation process
  • Monitor key metrics and make recommendations about the resourcing required to scale the offering 
  • Conduct client feedback sessions post-implementation to gain insights about services rendered and focus on the continued refinement of these enterprise offerings 
  • Drive positive team environment, fostering collaboration and  employee engagement 
  • Work in collaboration with Sales, Marketing, and Professional Services leadership to foster strong client relationships and drive growth of enterprise adoption through a variety of activities including active support during the sales cycle, thought leadership regarding serving enterprise customers, and the development of case studies highlighting key engagements
Who You Are 
  • 7+ years experience implementing new tools and change management for large company-wide programs with a focus on operational efficiency
  • Distinguished experience as a consultant or project manager focused on IT implementation at a law firm, legal technology company or legal department
  • Expert in ediscovery best practices around data preservation, collection, processing, review and production 
  • Excellent written and oral communication; ability to present information to Executive/ C-level audiences 
  • Background leading projects with internal legal stakeholders as well as cross functional technical teams
  • Proven success in working with teams and executive leadership in a complex, global company environment
  • Proven experience working in a matrix environment, managing multiple stakeholders
  • BA or BS required or equivalent experience
Even Better If You Have...
  • Graduate degree in technology, business, or law 
  • Experience managing key professional services performance metrics such as team utilization, revenue, and gross margin
  • Managing teams outside of the US or experience collaborating with leaders globally
  • Data processing, forensic collections, or other technical skills
  • PMP or Agile certification
  • Experience working at a software company or start-up
  • Ability to motivate and adapt to different working styles based on teams involved
  • Willingness to multitask in a dynamic environment to help achieve  overall business growth
About DISCO

DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.

In 2020, 171 law firms in the 2020 AmLaw 200 used DISCO in the course of legal work on behalf of their clients. More than 800 enterprises, law firms, legal services providers and government organizations are DISCO customers.

Are you ready to revolutionize the practice of law? Join us!

Perks of DISCO
  • Open, inclusive, and fun environment
  • Benefits, including medical, dental and vision insurance, as well as 401(k) (EU coming soon)
  • Competitive salary plus stock options
  • Flexible PTO 
  • Opportunity to be a part of a company that is revolutionizing the legal industry
  • Growth opportunities throughout the company

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that DISCO has a mandatory COVID vaccination policy which requires all employees in the U.S. to be fully vaccinated, subject to applicable legal exemptions.


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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

While we're WFH right now, our office is off Loop 360. We have a great office balcony where we can work and enjoy the view.

An Insider's view of DISCO

How would you describe the company’s work-life balance?

DISCO enables me to split my energy between work and other aspects of my life that are important. Our flexible PTO truly relieves the stress of taking time off to take care of our personal lives.

Jason

Account Executive

What makes someone successful on your team?

We talk a lot about personal brand on my team: how you show up to a conversation and partner with those around you to successfully close a sale can often be a key factor in success. Whether it is committing to a positive experience for the client or welcoming a new customer, giving your all, all the time, is a part of our culture.

Lauren

VP of Sales, West

How do you make yourself accessible to the rest of the team?

Our team leadership holds virtual office hours to replicate the quick discussions and fast problem-solving that doesn’t always require a 30-minute meeting to address. We share best practices and lessons learned from conversations with our current and future customers.

Andrew

Chief Revenue Officer

What’s the vibe like in the office?

Our Product Delivery team is made up of people who are very smart and passionate about their craft, whether it's software engineering, product management, or design. These folks come energized by the challenge of solving hard problems. They love what they do and making amazing software.

Ariel

Engineering Office Manager

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees are the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts and our shared belief that to help is human. It's driven by our employees and supported by our leadership.
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Leadership has gone through racial equity training.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Generous Parental Leave
DISCO provides up to 12 weeks of parental leave for the primary caretaker. We also provide 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
DISCO provides employees with flexibility. Particularly as we work from home during the pandemic, we recognize our employees' families may require additional flexibility as they juggle work and home.
Remote Work Program
We are working from home during the pandemic. Our leadership has conducted remote work surveys to assess employee needs and employees will be allowed to WFH through June 2021.
Family Medical Leave
Restricted work hours
While lunch meetings were a common thing when working in the office and enjoying free delivered lunch, during the pandemic, we have restricted the noon hour to being a meeting-free hour.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
Seasonal sports/fitness groups like kickball, with yoga at the office year-round
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
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