Integration Implementation Specialist at Procore Technologies

| Austin | Remote
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Job Description

We’re looking for an Integration Implementation Specialist to join the Procore team. In this instrumental role, you’ll implement, train, support, and consult customers on integrations with Procore and their accounting software. You’ll convey user stories, perform discovery, and test new features to help customers succeed with Procore integrations.

As an Integration Implementation Specialist, you’ll use your consultative, customer-relations and technical skills to represent the customer voice, driving the continual growth of our product. You’ll deliver a best-in-class customer experience by encompassing Procore’s values of Openness, Optimism, and Ownership. Successful candidates are self-starters, enjoy problem-solving and have an entrepreneurial spirit. If you’re excited by the opportunity to work with a small dynamic team in a fast-paced, fast-growing environment—Procore is the place for you!

This position will report to our Manager, Integration Services and can be based remotely. We’re looking for someone to join our team immediately.

What you’ll do:

  • Implement, configure, and train customers on Procore’s accounting integration products

  • Serve as a subject matter expert for questions from Sales, Account Managers, Marketing, and Customer Support teams around accounting integration, construction accounting practices, and financial management of projects

  • Manage second-tier support escalations specifically related to accounting integration issues; these will include troubleshooting the integration connector and other elements in the customer’s Windows environment 

  • Assist product management in identifying issues, enhancement requests, and feature requests from customers

  • Work with Account Managers to assist with customer issues and questions surrounding accounting integration

  • Contribute to Knowledge Base articles, FAQs and other documents concerning accounting integration

  • Travel (5-10%) to Procore offices, client sites, and more!

What we’re looking for:

  • 2 + years in a customer-facing role 

  • Bachelor's Degree or 3 years of equivalent work experience

  • Knowledge and experience with the phases of the construction life-cycle including accounting practices and project management

  • Experience installing and configuring applications in the Windows environment

  • Usage and understanding of modern web and mobile applications

  • Exceptional troubleshooting and customer interaction skills

  • Knowledge of Sage 100/300 CRE accounting software, QuickBooks accounting software/Web Connector, Or Viewpoint Spectrum/Vista construction software is preferred

  • Knowledge of other construction accounting packages such as Xero, NetSuite, Intacct, Acumatica, Yardi, MRI, JD Edwards is desirable

Additional Information

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM


Procore Austin is the second largest of our offices, occupying six floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

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