Program Manager

| Hybrid
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Hi, we’re findhelp. Nice to meet you.


We’re changing the way people connect to social care programs. 


Findhelp launched 10 years ago in Austin, TX and has helped over 7 million people. We make it easy to find food, health, housing and employment programs in seconds at findhelp.org. 


We’re powered by tech, driven to do good, and looking for passionate people. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).


If our mission strikes a chord we’d love for you to keep reading. 


Findhelp’s PMO team plays a pivotal role in driving and reporting out on the company’s larger initiatives. This role will work specifically with our product and engineering teams as we scale, identifying gaps and implementing efficient processes. The ideal person for this role can think strategically, is comfortable with ambiguity, and has experience working cross functionally in previous roles. Along with a passion for social care, the ideal candidate has experience in project or process management and has led large scale projects.

What You'll Do:

  • Own or drive project life cycle, leading discussions with stakeholders or reporting out on project activities
  • Report out monthly on company initiatives to appropriate stakeholders, escalating projects that may be off-scope or blocked
  • Ensure projects are prioritized and aligned to short and long term goals of the business
  • Make sure the right people have access to the right information to make the right decisions
  • Standardize best practices for engineering and product teams, making sure that processes are widely communicated and utilized 

Qualifications:

  • Has experience with technology. You’re a quick learner and can learn new systems quickly and thoroughly 
  • Has knowledge of Agile principles and how to implement them
  • Has 2-5 years of experience in project management or operations 
  • Has advanced communication skills (presentation, written, and verbal).
  • You're comfortable working across teams and presenting to c-suite and executives
  • Can proactively drive projects without a lot of direction -- you’re a self starter 
  • Can manage a broad scope of work efficiently -- you’ll have numerous projects running at once and know how to manage them allIs extremely detail oriented.
  • This role requires strong analytical, communication, and project management skills
  • Can handle quick change. As a fast-growing company, change is a constant, and you're comfortable with that
  • Is in it for the mission

Preferred Qualifications:

  • Familiar with Atlassian products (Jira and Confluence)
  • Has experience using HubSpot or similar CRMs
  • Project Management certifications (SixSigma, PMP, etc.)

Perks at findhelp:

  • 401k & stock options 
  • Free food and onsite gym
  • Paid maternity/paternity leave
  • Competitive PTO & 10 paid holidays
  • Health, dental, and vision insurance
  • Pet friendly office with attached dog park 
  • 24/7 access to telemedicine and counseling

We value being together 

We believe being together enables stronger relationships, collaboration, and culture.

You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO). 


We’re building a diverse, inclusive team

You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. 


But talk is cheap. We like action. Here are a few things that show we mean business. 

-Unconscious bias training for every team member

-Justice Equity Diversity and Inclusion (JEDI) committee


Findhelp is proud to be an Equal Opportunity Employer. We are building a company whose employees understand our users, through their own lived experiences. This means we strive to hire employees that are diverse by race, gender, gender identity, gender expression, age, religion, sexual orientation, physical abilities, veteran status and socio-economic upbringing.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • Node.jsFrameworks

Location

3429 Executive Center Drive, Austin, TX 78731

What are findhelp Perks + Benefits

findhelp Benefits Overview

Our benefits take care of our team and their families, and support their health and financial well-being. Programs, resources, and benefit eligibility varies based on location.

Culture
Volunteer in local community
Findhelp participates in activities local to our various employees throughout the U.S. such as produce farms, food pantries. This year, some of our people learned how to knit dolls!
Partners with nonprofits
Findhelp is headquartered in Austin and provides a platform listing free and reduced-cost social care programs. We connect people in need with the programs that serve them through such partnership.
Open door policy
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Office Perks
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Onsite gym
Professional Development
Promote from within
Online course subscriptions available

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