Head of Sales Operations

| Austin

Head of Sales Operations ABOUT US

At Shipwell, we believe every business should be able to deliver customer delight through seamless freight shipping, just like Amazon. Freight is a complex world that Shipwell is making easier for shippers, carriers, and third-party logistics companies. We work with thousands of shippers and carriers to solve their biggest freight challenges with an unmatched technology platform leveraging smart automation and a team of freight professionals. Shipwell is turning the supply chain industry on its head and advancing the way freight has been operating for centuries. Backed by the best investors in Silicon Valley and Austin, Shipwell is poised to dominate freight tech with a fast-paced and gritty startup mentality. Join us, get in on the ground floor of a future Fortune 500 company, and be a part of the future of freight!


Head of Sales Operations

Due to our expansive growth, we are seeking an extraordinary sales leader to join our team in Austin, TX. In addition to requisite passion, skills, and experience, you will have a consistent track record of exceeding revenue targets and proven expertise in building and leading high performing sales organizations. You will play a key role in driving a significant share of revenue for Shipwell, are you up for the challenge?

WHAT YOU WILL DO WHEN YOU GET HERE

The Head of Sales Operations will help align our sales team to become more effective and efficient in driving growth for the organization. This individual will:

  • Execute the sales and GTM strategy for Shipwell
  • Drive segmentation strategy for SaaS, managed TMS, and brokerage clients
  • Own the CRM functionality
  • Design territories for the sales and account management teams to align with all segments of the market
  • Design competitive commission programs for the sales and account management team to align with Shipwell’s growth goals
  • Provide detail sales metrics to help our team become more effective
  • Provide effective forecasting to help leadership with resource allocation, hiring, and decision making

WHAT YOU NEED TO HAVE

  • At least a Bachelor's degree. MBA is a plus!
  • 4+ years of Sales Operations experience with SaaS, managed TMS, and brokerage
  • Highly professional persona and polished demeanor. Strong verbal and written communication skills; effective at delivering executive-level presentations
  • Prior experience building a software sales team or growing one out to scale in a high- or hyper-growth company
  • Relevant software industry experience in any of the following IT systems: enterprise or infrastructure management, application development and management, security, business applications and/or analytics. Experience with ERP/TMS/Cloud/SaaS solutions is a huge plus
  • Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions
  • Bachelor Degree in economics, statistics, or finance
  • Understanding of CRM and sales process
  • Can do attitude that enjoys building
  • Customer obsession
  • Proficient at Excel, Google Sheets, Tableau, or Looker

WHAT SHIPWELL MEANS FOR YOU

  • A constant stream of new things to learn
  • Highly talented and dedicated peers
  • Breadth and depth. Do you want to make an impact? Can you hire the right team to match our growth, get involved with account planning, strategy, and sales calls? The work you'll do will directly impact the experience of our customers
  • Growth and mentorship. We believe in growing our sales talent through ownership and leadership opportunities
  • An open, supportive, and collaborative work environment

WHY SHIPWELL?

  • Corporate headquarters in sunny Austin, TX
  • Incredible growth opportunity at one of the fastest growing companies in Austin
  • The kitchen is fully stocked with local coffee, drinks, and snacks
  • Company sponsored healthcare insurance and dental insurance
  • Team building events and office competitions
  • Receive an elite technology package to include a brand new MacBook Pro!
  • Competitive salary
  • Opportunity to put your thumbprint on a high-growth company in the early stages
  • An open work environment where everyone, even the new folks, have a voice

View all our open positions at www.shipwell.com/careers

We’ve announced our Series A financing round! Read more on TechCrunch.

Shipwell is an equal opportunity employer. In keeping with the values of Shipwell, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We have pledged to create a diverse and culturally strong company and environment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • CSSDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Team GanttManagement
    • WordpressCMS
    • Google AnalyticsCMS
    • HubSpotCRM

Location

Shipwell is located downtown, in the heart of Austin where plenty of trendy bars, restaurants, and shops are located within walking distance!

An Insider's view of Shipwell

What’s the vibe like in the office?

The office has a killer view of the Texas Capitol building that never gets old. Our space is open-concept so that teams can collaborate on the fly and get things done quicker.

Avery Knutson

Business Development

What's the biggest problem your team is solving?

Freight is fragmented, complicated, and opaque. Many parties in our industry rely on spreadsheets and antiquated methods to run their supply chain. Our goal is to bring shippers, 3PLs, and carriers into the future and add transparency with a smart, automated, and simple solution built with layers of sophistication and machine learning.

Erin Well

Senior Marketing Manager

How does the company support your career growth?

Shipwell supports our career goals by providing many opportunities to drive impact in every department. There are so many projects, initiatives, and OKRs for each team that individual contributions and team collaboration lead to massive impact and success for the company.

Kendal Lackey

People Operations Specialist

How do your team's ideas influence the company's direction?

Everyone on the team shows up with a unique perspective. We don't train people to be sales robots because sometimes new ideas can drastically improve how the entire team operates. That sort of ingenuity influences our entire company.

Laurel Roberts

Customer Operations Manager

What kinds of technical challenges do you and your team face?

As Shipwell seeks to move the industry forward, we often build the bridge between archaic systems and powerful modern technology. It can be challenging to implement these bridge solutions, but we see immediate benefits for our customers in cost-savings and efficiency when they use what we've built. That impact keeps our team focused and motivated.

Steve Chronister

Frontend Engineer

What are Shipwell Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes mariocart.
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday. Employees get free lunch on Friday.
Happy Hours
Parking
We offer employees Paid on-site garage parking, A parking subsidy.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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