Pre-Sales Strategy Consultant

| Austin
Company Description

Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

The Services team is Optimizely's secret weapon. As a team, we provide expertise to help our Enterprise clients fully leverage the Optimizely platform as well as strategic guidance to help our clients experiment in intelligent and insightful ways. In every interaction, we put our clients first and strive to exceed every expectation. Our ultimate goal is to deliver quantifiable business value directly to our subscribers that turns clients into Optimizely evangelists, and customers for life. This passion translates to how we work with each other and for the past 3 years in a row, we’ve been honored to be voted one of the best places to work in the SF Bay Area.

Our mission is to make it easier for organizations to make data-driven decisions and we're looking for Strategy Consultants to drive digital optimization strategy for our client en

How you will make an impact

  • As a Pre-Sales Strategy Consultant (PSSC) for Optimizely, and a critical member of the expert services team, your primary mission will be to work with our clients to develop a vision & strategy, implement organizational processes, and support change management within their organization as they make the shift towards becoming data-driven rockstars. 
  • Additionally the PSSC will be responsible for helping to drive higher license ASP, by providing the customer with a digital experimentation strategy/roadmap that aligns with their business goals, and by empowering them with metrics to quantify the ROI of their experimentation program. 
  • Tactically the PSSC’s job is to arm the customer with the right services to drive quantifiable value with the Optimizely products.
  • You will apply your Optimizely product expertise to paint a vision of what optimization looks like at our prospects’ organizations - by identifying project details and communicating expectations
  • You will work with the expert services team to ideate, design, implement, and iterate on campaigns that drive value for our clients.
  • You will work with the Engagement Manager and other pre-sales and post-sales team members to ensure a successful and timely delivery of a customized implementation that meets client expectations.
  • Some % of your time will also be delivering digital optimization strategy to our enterprise clients, while the majority of your time will be focused on working with our sales team as a key player in our largest enterprise deals. 
  • You will be responsible for perpetually researching and innovating on optimization program best practices so we can increase the maturity of our existing & prospective clients’ programs.
  • You will also be responsible for scaling your knowledge across Optimizely by working closely with Marketing, Product and Engineering

Qualifications

  •  
  • At least 5+ years of experience in management consulting, digital marketing, or analytics, Bachelor’s degree (or equivalent work experience)
  • Experience in consulting/interacting with Fortune 100 enterprise customers executives at the C-suite, VPs, & Director level
  • Experience interpreting web analytics to drive actionable results (e.g., Google Analytics, SiteCatalyst, MixPanel, etc.)
  • Experience working with sales teams or have been in a client-facing professional services or consulting role
  • Familiarity with web and mobile technologies
  • Strong requirements gathering and discovery skills
  • Excellent communication and presentation skills to both executive and team member audiences
  • Experience working as part of a cross functional team (including sales, engineering, marketing and product)
  • Experience running an experimentation program in-house at an organization
  • Excellent problem solving, creativity, critical thinking, and analytical skills
  • Analytics experience is a plus - SQL, Excel, ability to synthesize large data sets as needed (to help with customer benchmarking)
  • Ability to travel (can range from 30% - 50% travel depending on the month)
  •  

Additional Information

At Optimizely, we embody inclusion and embrace diversity. We believe in work/life balance and bringing our true selves to work. To that end, we offer best-in-class perks and benefits that support our Optinauts along their career journey with us. Read more about our culture at optimizely.com/careers.

Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit. Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SAP HANADatabases

Location

3300 N I-35, Austin, TX 78705

An Insider's view of Optimizely

How would you describe the company’s work-life balance?

Optimizely is also a place where work-life balance is a real thing. Unlimited vacation means that I’m trusted to take time off when I need it. I’ve also been able to work remotely from Tahoe so that I can drive up when there’s less traffic, and from Boston so that I can spend time with my family.

Lauren

Client Engineer

What does your typical day look like?

I joined Optimizely to work on a product I loved using. It was fitting that my first project was fixing a pain point I had experienced as a customer! Not only was it satisfying to deliver a feature that I knew was going to help my colleagues at a previous company, but I was also able to use an awesome cloud native AWS tech stack to deliver it.

Ben

Sr. Software Engineer

What makes someone successful on your team?

Software engineering here isn’t about someone going off on their own with a problem and coming back with a solution. We design solutions as a team of individuals, each bringing their perspective to the table. I’ve found this way of designing has helped me grow as engineer over the years and to deliver the best results possible to our customers.

Nick

Backend Engineer

How do you empower your team to be more creative?

As a leadership team, we are deeply committed to creating a culture based on inclusion, experimentation, innovation, and feeling empowered to take risks. To be successful, we have to be exceptional performers. And to be exceptional performers, we have to have passionate people driving the way.

Erin

Chief People Officer

What are some things you learned at the company?

It inspires a lot of pride knowing that I work on the best in class experimentation product and one that brings real ROI to some of the world's largest global brands . I didn't realize how much I cared about products until I joined Optimizely.

Jess

Senior Software Engineer

What are Optimizely Perks + Benefits

Optimizely Benefits Overview

At Optimizely, we offer a wide array of benefits and perks to help our employees strike just the right balance between work time and personal time. We’re all about optimizing productivity by maximizing joy.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $2500 monthly maximum payout.
Dental Benefits
Our dental plan covers $2000 of expenses.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 17 weeks of parental leave for the primary caretaker and 17 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Optimizely provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees. In Austin, Optimizely will cover the first $250 of commuting expenses each month.
Company Outings
Optimizely hosts company outings Semi-annually.
Free Daily Meals
Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Parking
We offer employees a commuter subsidy that can be put towards parking.
Fitness Subsidies
Optimizely provides employees a $500 wellness grant every year.
Professional Development Benefits
Job Training & Conferences
Optimizely offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $600.
Diversity Program
Lunch and learns
We host lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $600 annualy for continuing education.
Online course subscriptions available
Customized development tracks
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