Sales Administrative Assistant at MVF

| Austin
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Our Story

MVF is an award-winning customer generation business supplying some of the world’s leading brands with high volumes of new customers in over 45 countries. In 2020 we were ranked 1st in the UK in the Sunday Times Best Companies Award, and even won a special award for our commitment to our people’s learning and development. 

MVF topped the Sunday Times Tech Track as the fastest-growing tech/media company in the UK, and we’ve been winning awards ever since; whether for growth, for excellence in marketing, or for innovation in other fields. At present, MVF is made up of 500+ amazing people in the UK and USA

Our focus on proprietary technology and multi-channel marketing expertise allows clients an unparalleled reach into new markets and channels, delivering engaged customers in real-time to fuel sustainable growth for some of the world’s most ambitious businesses.

We are on a mission to accelerate our clients’ growth by building the world’s most effective marketing platform through a passion for data, relentless innovation, and the development of world-class teams. We want you to help us get there!

Our Team

Our Austin office opened in 2015 as a strategic decision to expand rapidly within the US. Because our service has such transparent ROI, we work closely with our partners to devise a tailored strategy that suits their requirements and delivers the right volume of leads at the right time. The service we provide extends beyond tapping into a new customer base. We operate in over 120 countries, and help over 1,000 clients with their growth, expanding into new markets and territories each month.

Sales Administrative Assistant

Sales Admin will be responsible for ensuring that all daily administrative activities related to MVF’s biggest clients are completed efficiently and successfully. Although sale admin is an entry role, it will allow for the individual to gain significant exposure to our most experienced sales people and understand the behind the scenes workings to create success for our key clients. Sales Admin is important in ensuring that MVFs Key Clients are managed effectively and campaign updates are made efficiently and to a high standard/accuracy.

Our ideal MVFer:

  • Strong attention to detail
  • Quick Learner
  • Willing to learn and master new tech platforms
  • A proactive approach to customer service, and the ability to prioritize your work effectively in a fast-paced environment
  • Get’s things done quickly
  • Excellent verbal and written communication, collaboration and influencing skills
  • Ability to work well under pressure
  • High level organizational skills

Responsibilities:

  • All non-commercial admin activities related to MVFs Key Clients Accounts
  • Client Account On-boarding and set-up: CRM, billing, campaign parameters, and both internal and client communication
  • Communicates effectively to follow-through on clients requests with internal MVF teams: tech, legal, finance, client success in a timely manner
  • Works with the tech team to create and chase Jira Requests for API feeds
  • Once we have received Client Budgets for the new month, populate our CRM and other workflows and related spreadsheets
  • Liaise with the finance team to make sure that we have all information needed to offer terms (e.g. credit check etc)
  • Chase PO numbers and other billing requests (e.g. bespoke billing) needed for invoicing
  • Preparation for client “Roundtables” (sending our client survey & other admin tasks relating to this)
  • Create & schedule based on changes to campaigns due to public holidays
  • Supporting the set up of Client-response time analysis
  • Ad hoc client data uploads
  • Matching live client data and ensuring a 100% Match rate

What success looks like:

  • Efficient processing on Client Requests (meeting SLA’s)
  • No account management refunds due to admin errors
  • Is highly proficient with using Abbey, Looker, Jira and other necessary platforms
  • Has the best understanding of our CRM system in the business and is proactive in suggesting improvements
  • Works proactively and is self-sufficient in creating and rolling-out new processes to improve the efficiency of Client Management Admin
  • Spots, communicates & discusses commercial opportunities with relevant Account Manager

What we offer you:

As a Sales Admin, you will receive a competitive basic salary. As well as a great benefits package. You will also receive:

  • Great work-life balance, Monday – Friday, business hours (9am - 5pm) – it’s not a competition between who leaves the latest, just keep smashing your targets
  • Matched 401k contributions
  • Competitive holiday benefits (24 days a year paid holiday, plus 7 national holidays)
  • Medical coverage including Dental and Vision (with the ability to upgrade) – we want you feeling your best at work!
  • $1,500 training budget for any outside related courses and an unlimited budget for books to help you succeed!
  • Free healthy snacks throughout the day, coffee, tea and fruit infused water
  • Trips to exotic destinations when we beat our yearly targets. We went to Ibiza pre-COVID!
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Technology we use

  • Product
    • IllustratorDesign
    • PhotoshopDesign
    • TrelloManagement

Location

220 South Congress Avenue, Austin, TX 78704

An Insider's view of MVF

What projects are you most excited about?

The main projects that I've been working on include the launch of the SDR program, the tech stack, and our email roadmap. What's great about them is that I've been able to get involved from the early conception, being part of the decision-making and planning all the way through to execution.

Emma

Sales Manager

How has your career grown since starting at the company?

MVF has enabled me to grow both professionally and personally by constantly challenging me and the status quo. Full sales cycle responsibility has allowed me to develop and sharpen an entirely new set of skills. Our position as a high growth company has allowed me to take on new leadership roles and have a greater impact on the business.

Sam

Team Lead

How does the company support your career growth?

MVF does a really good job of putting great opportunities in front of you, ideas are welcomed at all levels and here you definitely get to choose your own adventure. I’ve been promoted twice in less than 2 years and I've had the chance to be involved in key road mapping projects & learning and development programs.

Stephen

Senior Account Executive

What are MVF Perks + Benefits

MVF Benefits Overview

MVF offers a range of benefits and perks, ranging from a $1500 training budget to 24 days paid vacation a year. We have free snacks and drinks, as well as industry-leading training programmes and growth opportunities.

Culture
Volunteer in local community
We’re partnered with Central Texas Food Bank, whose mission is to nourish hungry people and lead the Texas community in the fight against hunger.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Our employee-led Networks have had a huge impact and continue to facilitate and open up inclusive conversations. Currently, we have our LEEP, Women’s Network, LGBTQ+ and our Neurodiversity Network.
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
MVF offers a 40l(K) matching contributions of up to 4% of your total earnings.
Performance Bonus
MVF has a whole company incentive, this year we're all going to Ibiza!
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
MVF allows people to work remotely on average two days per week.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
MVF's vacation policy includes 24 days paid time off, plus an additional day for every 1 year of service up to 5 days.
Paid Volunteer Time
MVF encourages employees to give back with one day paid time off to volunteer at a charity or organization of their choice.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
MVF offers free breakfast tacos everyday in the office with a variety of choices to suit different dietary needs.
Stocked Kitchen
Some Meals Provided
MVF provides lunches to the team on a monthly basis in addition to breakfast daily.
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
MVF offers $1500 per year for programs or courses that help them improve their skill set in a given area. You can use that to develop in sales or even brush up on a new language!
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

MVF are well known in the UK as coming 1st in the Best Companies to work for list - and now we're bringing that ethos to Austin!

We offer a range of benefits, including a $1500 training budget, unlimited book allowance and 24 days (plus federal holidays!) vacation per year. We have a great insurance offering too, with 401k matching as well.

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