SDR Operations Analyst
MongoDB is one of the fastest-growing enterprise software companies in the world. To fuel this growth, we are hiring an SDR Operations Analyst to support the SDR organization. This is a new role intended to help us optimize the sales & marketing funnel, in partnership with marketing, Sales Development, and sales leadership.
You will have the opportunity to
- Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
- Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
- Establish a strong network of peers and mentors
- Gain insight into a $60b+ technology industry that is rapidly transforming
Responsibilities
- Responsible for leading operational efforts to support to our WW sales development team
- Track key pipeline metrics (e.g. MQL/SQL volume, target account penetration, conversions, win rates, etc.) and design experiments to drive efficiencies
- Collaborate with Marketing to understand the top of funnel lead flow and optimize conversion of inbound leads to pipeline
- Partner with sales leadership to design, track, and monitor effective lead routing rules
- Partner with sales leadership & finance to drive GTM planning, including headcount allocation and prioritization
- Provide insight and data points to assist with headcount decisions and placement
- Support SDR leadership in compensation plan design and quarterly reporting
Requirements
- Experience in Sales Operations or Financial Analyst roles
- Ability to partner with sales leadership and manage multiple stakeholders within sales
- Proficient in Google Sheets or Microsoft Excel (e.g. should know commonly-used functions such as INDEX(MATCH), VLOOKUP, COUNTIFS, SUMIFS, Pivot Tables)
- Knowledge/experience with Salesforce.com or similar CRM systems, including ability to build reports and dashboards
- Self-starter mentality with a high degree of follow through; can own and take tasks through to completion
“MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws”