What we do: 

Headquartered in the heart of Austin, TX, TrendKite is blazing the trails of category creation, taking earned media out of the era of media monitoring and into the age of Digital PR.

This is a time of profound change as all aspects of life, including business, are impacted by the disruption of traditional journalism and the rise of social networks and other forms of communication. With this change, the PR industry has been redefined. Digital PR is the intersection of traditional PR, content marketing, social media, influencer management, and search. By harnessing artificial intelligence and big data analytics to optimize the impact public relations has on a brand’s reputation, website traffic and business goals, TrendKite’s platform is transforming the way the world views earned media, allowing modern PR professionals to create deeper connections with customers and prospects. Companies like Nike, Google, Delta, SXSW and thousands more turn PR coverage into real business impact using TrendKite.

Market disruption requires requires hiring the top people in our industry, developing them, and empowering them to solve interesting problems and do the very best work of their careers. If that sounds exciting, then we’d love to hear from you.

The Role:

TrendKite is looking for an experienced Sales Operations Salesforce Administrator. The Sales Operations Manager will build and manage a world-class B2B SaaS Sales Operations practice. This position will report to the Director of Revenue Operations.

Here's what you'll do:

• Design, develop, optimize and manage innovative, scalable Sales Operations processes and workflows. 
• Work with the company's senior leadership team to gather key operations and process requirements
• Deploy processes and workflows and ensure process compliance from sales managers and sales team members 
• Be the Salesforce Guru of TrendKite

Here's what we're looking for:

• Building Sales Operations function at $100M+ ARR B2B SaaS companies
• Embody High Performance values
• Data driven decision maker
• Prioritize and make key decisions in CRM design and operations
• Handle change and complexity with ease
• Strong verbal and written communication skills
• Influence teams and managers company wide
• Solid understanding and expertise in Sales Pipeline and Forecasting models, configuration, implementation, analysis and reporting
• Sales compensation configuration and reporting 
• Contract management
• Operations support that would require staffing/supporting hours beyond regular business hours on closing days
• Microsoft Excel Expert
• Expertise in Salesforce Automation, Process Builder, Workflows
• Resident Salesforce Subject Matter Expert
• Salesforce Administrator Certification

Bonus if you have:

• SQL and programming experience
• Database modeling
• Data Warehouse - RedShift
• BI Tools - Periscope, Tableau, Mode Analytics
• Salesforce APEX knowledge and experience
• Xactly, SpringCM
• Marketing Automation software - HubSpot, Marketo, Eloqua
• Marketing Analytics
• FP&A background

Why TrendKite? TrendKite has the some of the brightest, most passionate and driven folks in the industry. If working with smart, fun, talented people who genuinely like another appeals to you, then you might want to join our team. We pride ourselves in living our values, not just talking about them. They are core to who we are as a company and drive every decision we make as we continue to build a special, incredibly successful business without losing sight of what got us here, our people. Sure, we have a fun, friendly environment with awesome office space and perks out the wazoo, but that’s not why people come to TrendKite and certainly not why they stay. We are here to do our life’s best work and to connect with one another on a deeper level as we go on an incredible, career-defining journey, together as One Team. To work at TrendKite, this should resonate with you on a deep, emotional level. If they don’t, that’s okay but for most of us, it’s a big part of the reason why we are here! Our Values: Operational Excellence is what makes TrendKite one of the most disruptive, fast-growing, and high-profile companies in the Austin area and the marketing technology ecosystem. From our data-driven decision making to our cutting-edge processes to our customer-obsessed service, we have a very high bar in everything we do. We are One Team! TrendKiters make up a greater team working together to accomplish our mission while supporting one another. Time is precious at TrendKite - we have a sense of urgency like no other - we call it Cycle Time. We work with a maximum speed and intensity to capitalize on the opportunity in front of us. That lets us innovate at warp speed, leaving the competition in the dust. We are intellectually honest - we solve problems using data and facts rather than personal beliefs or agendas. Forget the politics. We do what’s right for the business. We have a Learning Culture where we focus on professional growth through training and mentorship. While we are growing our employees we’re also impacting our customers by empowering our folks with best-in-class skills across the company.