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Senior Manager, CSS Program Management

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Employer Provided Salary: 136,500-219,300 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Your future team
We're looking for an experienced Senior Manager who can build meaningful results for Atlassian as a Program Management leader within our Customer Support Services (CSS) organization. You will report to the Head of OKR Program Delivery, and manage a team of Senior Program Managers focused on program success.
This is a high-profile, portfolio of programs that requires strategic experience, willingness to experiment and pivot quickly, and ability to accomplish big outcomes across company-wide stakeholders and global partner groups.
What you'll do
Our portfolio includes programs to achieve our Objectives & Key Results for Atlassian such as server to cloud migrations, risk & compliance, scaling our operational tooling, advancements in knowledge management, and delivering product insights.
Your peer group will be senior managers leading other domains in the CSS portfolio. Your team will include senior program managers focused on program success. You'll partner with our CSS mission teams for strategy, planning, and measuring outcomes, and partner within CSS and across Atlassian to deliver cross-functional outcomes.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $191,900 - $255,900
Zone B: $172,800 - $230,300
Zone C: $159,300 - $212,400
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Defining portfolio strategy and delivering aligned portfolio roadmaps.
  • Ensuring that the programs deliver the outcome needed by the business.
  • Mitigate risk and manage dependencies across a portfolio of programs.
  • Scale your team to meet future needs of CSS and Atlassian.

  • 7+ years delivering successful transformations affecting complex, customer-facing systems, and people.
  • Experience leading a distributed team (currently US-based, but anticipated to expand globally).
  • Demonstrable ability to drive a cross-functional team to execute against a strategy.
  • Exceptional behavioral assessment capability and a record of hiring "A" players.
  • Leading teams of Individual Contributors.
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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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