Top Customer Success & Experience Jobs in Austin, TX

The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.

Lead the Customer Success Manager team, ensuring customer satisfaction by mentoring staff and driving adoption of Cloudflare solutions through collaboration with various teams.

As a Solutions Architect, you'll collaborate with sales and technical teams to enhance Cloudflare's AI/Developer Platform, driving revenue and customer adoption through innovative solutions and strategic programs.

Responsible for developing training content and delivering technical training for Cloudflare products to global audiences, mentoring junior trainers, and collaborating across departments.

The Renewal Account Manager is responsible for maximizing renewal value, building customer relationships, negotiating contracts, and analyzing data to identify selling opportunities.

As a Customer Solutions Engineer, you'll advise customers on using Cloudflare, troubleshoot technical issues, and foster customer success, focusing on relationship management and technical guidance.

As a Renewal Account Manager, you maximize renewal value for existing customers by leveraging relationships, negotiating contracts, and analyzing data to identify opportunities. You support customer engagement throughout the lifecycle and collaborate with the sales team to drive success.

The Senior Cloudflare One Specialist will advise customers on security and performance solutions, focusing on the Cloudflare One product suite and collaborating with sales and partners to drive success.

As a Senior Solutions Engineer, you will drive technical discussions during the sales cycle, ensuring customer success and collaborating with teams across Cloudflare to provide solutions in web/mobile security and performance.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.