Top Customer Success & Experience Jobs in Austin, TX

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

The Director of Sales Enablement is responsible for coaching, mentoring, and developing sales strategies to enhance team productivity and effectiveness through training and best practices.

The Customer Development Representative will partner with Account Management to identify upsell opportunities and conduct outreach to engage customers. They will engage in training for future sales roles.

The Corporate Account Manager will drive revenue growth through upselling and cross-selling to SMB and Mid-Market clients, managing the sales lifecycle, collaborating with sales teams, and maintaining accurate forecasting.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensuring value realization while minimizing churn. This role partners with sales, delivers tailored proposals, conducts business value analyses, and supports renewals, contributing to customer success in a complex enterprise environment.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.

The Principal Deal Review Consultant optimizes deal structures, ensures revenue compliance, and drives deal execution to support growth and operational efficiency.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The Corporate Sales Engineer drives customer understanding of cybersecurity solutions, articulates security challenges, and manages pre-sales and post-sales activities. This role involves collaboration with various teams and leading presentations.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.