Top Customer Success & Experience Jobs in Austin, TX

The Customer Development Representative will partner with Account Management to identify upsell opportunities and conduct outreach to engage customers. They will engage in training for future sales roles.

The Director of Sales Enablement is responsible for coaching, mentoring, and developing sales strategies to enhance team productivity and effectiveness through training and best practices.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.

The Corporate Sales Engineer drives customer understanding of cybersecurity solutions, articulates security challenges, and manages pre-sales and post-sales activities. This role involves collaboration with various teams and leading presentations.

The Principal Deal Review Consultant optimizes deal structures, ensures revenue compliance, and drives deal execution to support growth and operational efficiency.

The Customer Value Architect drives customer onboarding, adoption of Falcon Flex, and ensures value realization while minimizing churn. They partner with sales to address cybersecurity needs, conduct business value analyses, and maintain relationships with key decision-makers in enterprise accounts, requiring up to 40% travel.

The Associate Technical Account Manager serves as a technical contact, assists with customer onboarding, conducts health checks, drives support issue resolutions, and collaborates with sales for renewals.