Top Customer Success & Experience Jobs in Austin, TX

Support and enable partner implementers by troubleshooting, onboarding, shadowing, training, and creating enablement materials. Maintain module subject-matter expertise, perform quarterly low-complexity customer implementations, and align with Professional Services for methodology and best practices.

Own day-to-day operational relationships with assigned partners, monitor partner-led implementations, surface risks early, coordinate sales-to-implementation handoffs, track consultant readiness and capacity, run operational reviews and QBRs, and manage escalations to ensure successful partner delivery.

As a Forward Deployed Accountant, you'll lead the deployment of AI Agents for corporate customers, automating accounting workflows, delivering training, and supporting product improvement while performing customer-facing tasks in a hybrid work environment.

The Senior Forward Deployed Accountant leads enterprise customer engagements, automating accounting processes with AI Agents. Responsibilities include technical troubleshooting, workflow design, and collaborating with account teams for adoption and success.