Top Customer Success & Experience Jobs in Austin, TX

As a Premier Support Engineer, you will provide technical support to Premier Support customers, manage support tickets, and enhance customer experience through various proactive and reactive support measures.

The Lead Technical Trainer will empower partners to deliver high-quality services for LogicMonitor by designing and delivering training programs, facilitating hands-on labs, and ensuring technical proficiency.

The Director, Customer Marketing leads global strategies to enhance customer relationships, drive retention, upsell and expand advocacy, while managing a high-performing team.

Lead the strategy and execution of internal communications globally, fostering company culture and ensuring alignment with business goals. Collaborate with leadership to drive engagement and manage communications across various platforms.

The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.