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Top Customer Success & Experience Jobs in Austin, TX

5 Days AgoSaved
Hybrid
Austin, TX, USA
Entry level
Entry level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
Provide technical support for Q2 Solution by troubleshooting customer issues over the phone, documenting cases, and collaborating with internal teams to ensure issue resolution.
Top Skills: SQLWindows Os
Reposted 6 Days AgoSaved
Hybrid
3 Locations
Junior
Junior
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Associate Customer Success Manager will manage client relationships, facilitate implementations, analyze customer needs, and ensure satisfactory service delivery.
Top Skills: MS OfficeSalesforce
Reposted 12 Days AgoSaved
Hybrid
Austin, TX, USA
Internship
Internship
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
As a Sales/Customer Success Intern, you'll manage CRM data, conduct client research, support sales presentations, and learn from professionals in the field.
Top Skills: ExcelSalesforce
18 Days AgoSaved
Hybrid
Austin, TX, USA
Expert/Leader
Expert/Leader
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Director of Technical Support leads global support operations, ensuring customer satisfaction, team development, and operational excellence in a complex technical environment. Responsibilities include strategic leadership, process improvement, technical oversight, and team building across regions.
Top Skills: Ci/CdCloud Native ArchitectureDockerGrafanaItilJIRALeanOrchestrationPagerdutyServicenowSix SigmaSplunk
20 Days AgoSaved
Hybrid
Austin, TX, USA
Junior
Junior
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The IT Support Analyst will manage service requests, provide helpdesk support, troubleshoot issues, and ensure customer satisfaction while adhering to compliance requirements.
Top Skills: Active DirectoryAzureConfluenceIntuneJAMFJIRAmacOSMicrosoft TeamsOffice 365OktaSalesforceWindowsZoom
Reposted 4 Days AgoSaved
Remote or Hybrid
United States
63K-107K Annually
Senior level
63K-107K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Experience Manager ensures customer satisfaction with company projects, manages relationships, and collaborates on project opportunities with CSMs.
Top Skills: Salesforce
Reposted 7 Days AgoSaved
Remote or Hybrid
United States
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 9 Days AgoSaved
Remote or Hybrid
United States
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
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