Top Customer Success & Experience Jobs in Austin, TX

The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.

The Customer Experience Manager will build and own the customer success function for a new product line, focusing on retention, customer engagement, and scalable processes. Responsibilities include designing a customer success playbook, managing team performance, and collaborating with multiple departments to improve customer satisfaction.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.

As a Customer Experience Lab Technician, you will provide real-time support to clinicians, assist in treatment planning, and facilitate communication between doctors and lab teams, leveraging your expertise in dental design workflows.

As a Field Trainer, you will provide in-person training to dental practices, helping them adopt digital dentistry solutions. This role involves clinical coaching, operational alignment, and post-training analysis, with a focus on enhancing practice performance and achieving early success with technology implementation.

As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.