Top Customer Success & Experience Jobs in Austin, TX

The Manager of Mid-Market Account Management will lead a team of Account Managers to exceed revenue goals, ensure client satisfaction, and optimize product usage, while fostering a high-performing and engaging team culture.

The Integrations Manager will oversee customer integration processes, address challenges, collaborate with teams, and enhance integration documentation and training.

The role involves building and delivering learning content for onboarding new hires, maintaining learning management systems, and ensuring quality standards. It requires collaboration with stakeholders, continuous feedback implementation, and staying updated with travel industry changes.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The SVP will lead and transform Navan's global customer service operations, focusing on strategy, technology deployment, and building high-performing teams to enhance customer satisfaction and operational excellence.