Top Customer Success & Experience Jobs in Austin, TX

As an Account Management Associate, support travelers' needs, enhance customer experience, provide product feedback, and ensure account retention through effective communication and project management.

The Integrations Manager will guide customers in implementing Navan's integrations, troubleshoot issues, collaborate with internal teams, and improve documentation and training for better customer outcomes.

Lead the development of customer experience technology, managing a technical team to innovate and optimize contact center platforms, ensuring compliance and enhancing user experience.

Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.

The Senior Client Success Manager ensures that customer experiences exceed expectations by liaising with cross-functional teams and improving operational processes. This role focuses on managing relationships with high-value customers, addressing escalations, and utilizing data to drive improvements in client support services.

The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.