Top Customer Success & Experience Jobs in Austin, TX

Serve as strategic advisor to align ServiceNow capabilities with customer transformation goals. Design and deliver advisory and success solutions, guide executives on governance and change, collaborate cross-functionally, drive sales enablement, develop adoption plays, and lead engagements to realize long-term customer value and product-informed strategy.

The Principal Technical Consultant will lead integration projects, design technical solutions, and ensure customer satisfaction with ServiceNow's data architecture and integrations.

The Solution Architect will advise customers on implementing ServiceNow solutions, support pre-sales activities, and drive customer business outcomes with architectural guidance and product expertise.

Support IT Operations Management product sales by addressing customer business issues, demonstrating solutions, and providing customer feedback for product innovation.

The Principal Technical Consultant (AI) integrates AI with ServiceNow, guiding customer engagements, designing solutions, and solving complex technical issues.

The Senior Business Process Consultant will guide clients on custom application development using ServiceNow, drive process improvements, and mentor team members. Responsibilities include defining customer requirements, leading workshops, supporting testing, and promoting best practices.

The Sr. Manager will oversee Customer Success accounts, lead a team, develop executive relationships, drive product adoption, and improve customer satisfaction.

The role involves consulting on integration technologies, developing architectures for data integration, managing customer solutions, and resolving complex technical issues to enhance business outcomes using ServiceNow.