Top Customer Success & Experience Jobs in Austin, TX

The Advisory Solution Consultant guides technical solution delivery for product sales, leads discovery workshops, and provides customer-centric product demonstrations, focusing on public sector employee workflows.

The Principal Technical Consultant will lead integration projects, design technical solutions, and ensure customer satisfaction with ServiceNow's data architecture and integrations.

As a Solution Architect, you'll drive growth by crafting technical solutions, leading proof-of-concepts, and collaborating with presales teams to enhance client engagement.

The Solution Architect will advise customers on implementing ServiceNow solutions, support pre-sales activities, and drive customer business outcomes with architectural guidance and product expertise.

This role involves partnering with Sales to design solutions for identity and security challenges, ensuring alignment with customer needs, and providing technical authority during evaluations and presentations.

The Senior Business Process Consultant will guide clients on custom application development using ServiceNow, drive process improvements, and mentor team members. Responsibilities include defining customer requirements, leading workshops, supporting testing, and promoting best practices.

The Sr. Manager will oversee Customer Success accounts, lead a team, develop executive relationships, drive product adoption, and improve customer satisfaction.

Support IT Operations Management product sales by addressing customer business issues, demonstrating solutions, and providing customer feedback for product innovation.

The Principal Platform Architect oversees technical governance and helps customers adopt the ServiceNow platform for digital transformation. This role involves working with various stakeholders, managing technical health, and ensuring successful project outcomes through mentorship and leading practices.

The Principal Technical Consultant (AI) integrates AI with ServiceNow, guiding customer engagements, designing solutions, and solving complex technical issues.