Top Customer Success & Experience Jobs in Austin, TX

The Solution Architect will advise customers on implementing ServiceNow solutions, support pre-sales activities, and drive customer business outcomes with architectural guidance and product expertise.

The Senior Business Process Consultant will guide clients on custom application development using ServiceNow, drive process improvements, and mentor team members. Responsibilities include defining customer requirements, leading workshops, supporting testing, and promoting best practices.

The Sr. Manager will oversee Customer Success accounts, lead a team, develop executive relationships, drive product adoption, and improve customer satisfaction.

Support IT Operations Management product sales by addressing customer business issues, demonstrating solutions, and providing customer feedback for product innovation.

Act as an advocate for a portfolio of ServiceNow customers to drive adoption, outcomes, and license usage. Ensure technical health, guide cross-functional teams, apply Success Plays, create use cases, manage projects and escalations, and help customers realize maximum value from their ServiceNow investment.