Top Customer Success & Experience Jobs in Austin, TX

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

The Client Experience Operations Manager oversees media project operations, manages project timelines, implements tracking tags, and ensures accurate attribution and tracking across marketing channels.