Provide third-level on-site automotive and Techline support to GM dealerships in assigned territory, diagnose and direct repairs, reduce repurchases and warranty expense, review and improve dealer comeback processes, deliver training, support wholesale escalation and provide field product reports.

The Field Service Engineer provides on-site automotive and computer technical support, diagnosing issues, and maintaining dealership relationships to reduce vehicle repurchases and warranty claims.

Support deployments and post-sale operations of Copia's DeviceLink and Source Control in industrial OT environments. Provide technical support, lead pilots, enable customers, advise on OT network security, collaborate with sales and engineering, and travel up to 25% for on-site assistance.