Leads reliability engineering for critical platforms by improving scalability, performance, observability, automation, and incident response. Designs SLOs, error budgets, monitoring, recovery mechanisms, and infrastructure solutions; conducts root cause analyses and postmortems; supports distributed systems, Kubernetes, cloud platforms, IaC, and CI/CD pipelines. Provides technical leadership across engineering teams, mentors engineers, and applies AI tools to automate workflows and improve operational efficiency.