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Top Operations & Support Jobs in Austin, TX
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Provide front-line technical support via phone, email, and live chat; triage and manage tickets, resolve product and account issues, escalate complex cases, maintain product knowledge, and collaborate with team members to ensure excellent customer experiences during the 3:00pm–11:00pm CST shift.
Top Skills:
ExcelOutlookSlackZendesk
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