Top Operations & Support Jobs in Austin, TX

The Coverage Specialist role involves securing carrier capacity, managing high-volume communication, and ensuring timely service for temperature-controlled shipments. Candidates will undergo one-week training and need strong accountability and communication skills.

Serve as primary liaison for assigned accounts managing delivery-to-cash: invoicing, AR aging, collections, discrepancy resolution, payment application, and process improvement. Collaborate with sales, BizDev, and cash teams; maintain documentation, SOPs, and ensure timely, accurate billing and payments.

Work Thurs–Sun securing carrier capacity by making high-volume outbound and inbound calls, negotiating shipment moves, tracking freight, solving transit issues, and updating internal customer sales teams.

The Claims Analyst manages complex cargo claims, ensuring timely resolutions and financial integrity while mentoring junior team members and optimizing operations.