Leads strategic account planning and go-to-market execution for priority CDN customers. Builds account plans, identifies expansion opportunities, coordinates executive and cross-functional engagement, synthesizes customer and competitive insights, and develops repeatable account-based growth programs. Partners across Sales, Product, Marketing, Solutions Engineering, Customer Success, and leadership to align stakeholders, manage priorities, track progress, and convert strategic opportunities into measurable action.

Leads multi-quarter infrastructure efficiency and engineering reliability programs across Product, Engineering, Capacity, Finance, Data, Security, and Operations. Responsibilities include strategic planning, roadmap and dependency management, executive reporting, stakeholder alignment, risk and tradeoff management, capacity utilization insights, chaos engineering, readiness reviews, remediation tracking, and automation of program administration using AI tools.

Leads technical go-to-market programs supporting Solutions Architects, Forward Deployed Engineers, Professional Services, and Developer GTM leadership. Designs repeatable playbooks, coordinates strategic customer initiatives and onsite visits, improves engagement prioritization and reporting, supports Professional Services packaging, and incubates new technical programs. The role requires strong program management, technical fluency, cross-functional influence, analytical skills, and experience with technical customer-facing teams.