Top Tech Jobs & Startup Jobs in Austin, TX

Lead and develop Q2's global Customer Support organization, transforming support operations to focus on predictability, customer experience, and efficient systems. Oversee a large, dispersed team while promoting AI-assisted tools and fostering a high-performance culture.

The Director of Technical Support leads global support operations, ensuring customer satisfaction, team development, and operational excellence in a complex technical environment. Responsibilities include strategic leadership, process improvement, technical oversight, and team building across regions.

The Product Owner will execute data-driven capabilities for Digital Banking by translating product roadmap into prioritized user stories and managing sprints, ensuring effective delivery and collaboration across teams.

As a Product Owner, you will manage the product backlog, define user stories, and collaborate with engineering and clients to enhance products in financial services.

The support engineer will troubleshoot the Q2 Helix platform issues, provide technical support, modify software, and assist with client configurations.

Manage revenue accounting processes including recognition, billing, and reporting. Ensure GAAP compliance and support audits. Improve revenue operations and mentor junior staff.

The Associate Event Manager will plan and execute Q2 events and trade shows, manage logistics, and ensure a high-quality experience for attendees.

The Senior Fraud Intelligence Analyst leads fraud investigations, develops prevention strategies, and mentors other analysts. They apply their expertise to mitigate fraud and improve detection methodologies.

The Associate Customer Success Manager will manage client relationships, facilitate implementations, analyze customer needs, and ensure satisfactory service delivery.

Lead and mentor API and SDK engineering teams in developing an AI-powered fintech platform, ensuring quality and overseeing CI/CD pipelines.