Manage a book of existing self-serve and enterprise customers as primary post-go-live contact. Drive adoption, monitor account health, conduct check-ins, support onboarding, coordinate escalations, identify retention and expansion opportunities, and collaborate with Sales, Support, Billing, Implementation, and Technical teams to maximize customer value and revenue.

Hunt and close new B2B customers for Restream across the full sales cycle. Build pipeline from inbound leads and self-serve users, prospect creatively, present product value, negotiate contracts, and collaborate cross-functionally to represent customer needs and scale sales processes.