Owns clinical onboarding, competency verification, continuing education, and LMS administration for medical teams. Provides Athena EHR workflow training, audits documentation and practice, coaches staff, reports training adherence, and develops SUD and behavioral health curriculum using adult learning principles. Partners with clinical and operations leaders to address quality and compliance gaps while maintaining alignment with CARF, regulatory, and evidence-based standards.

Leads Eleanor Health’s organic acquisition and AI visibility function, owning SEO, local search, content strategy and operations, reputation, earned media, brand governance, and scalable content systems. The role manages a specialist and external partners, establishes measurement and attribution for non-paid acquisition, directs CMS and content architecture, and partners cross-functionally to grow visibility, credibility, and treatment-seeking volume across markets.