Teams at ACG

Investigates, evaluates, negotiates, and resolves moderately complex Michigan auto liability and physical damage claims. Responsibilities include analyzing coverage and liability, assessing vehicle damage, determining settlement values, approving payments, identifying subrogation opportunities, documenting claim files, coordinating repairs, and ensuring compliance with state laws and company standards. The role may involve inspections, repair-facility visits, litigation support, and travel outside the assigned territory.

Handles intermediate to complex Michigan PIP claims by evaluating coverage, investigating losses, assessing damages and benefits, authorizing payments, negotiating settlements, and managing attorney-represented and MCCA claims. The role requires applying Michigan insurance and no-fault laws, documenting claim activity, coordinating with medical providers and internal teams, identifying recovery opportunities, and ensuring regulatory and company compliance.

Manage the annual corporate and operational audit plan, including risk assessments, control testing, audit execution, findings, reporting, and recommendations. Supervise and develop professional auditors, review workpapers, coordinate with external auditors, support special projects, and advise management on control improvements and regulatory compliance. Maintain audit methodologies, budgets, timelines, and status reporting while promoting a strong corporate control environment across a multi-state organization.