Teams at Airbnb

Lead Airbnb’s enterprise-wide Site Reliability Engineering strategy, architecture, standards, and incident management practices. Design reliable, highly available infrastructure and platforms; establish production-readiness standards; automate operational processes; reduce toil; and proactively mitigate failures. Partner with engineering leaders on large-scale distributed systems, mentor SREs, influence technical direction across teams, and promote blameless learning and a proactive reliability culture.

Own Airbnb.org’s consumer insights research roadmap, leading qualitative and quantitative studies across brand, marketing, programs, partners, and reputation. Manage tracking research, vendors, budgets, timelines, and cross-functional relationships while integrating research sources into actionable recommendations. Present concise insights to senior stakeholders and support strategy, campaigns, and organizational decision-making.

Own the growth strategy and performance of an Airbnb Services category. Lead category planning, strategic partnerships, complex cross-functional programs, analytics, pricing and incentive initiatives, and market insights. Use SQL and financial modeling to size opportunities and guide investment decisions. Influence Product, Marketing, Operations, Legal, and Finance teams while driving revenue, conversion, quality, and partner outcomes. Support team development and raise analytical and execution standards.