Teams at AlertMedia

Own multiple concurrent SaaS customer implementations from kickoff to handoff, create implementation plans, lead working sessions, manage milestones in Gainsight and monday.com, consult on data imports/automations, communicate across teams, and drive adoption and transition to Customer Success Managers.

Coordinate employee experience programs, front-of-house visitor services, and on-site events. Provide executive support to up to two leaders, manage employee gifting and branded merchandise, own AV/room setup, gather feedback, and partner with People and Facilities teams to deliver consistent, engaging workplace culture moments.

Sell AlertMedias risk intelligence platform to SMBs through high-volume outbound prospecting, demos, negotiation, and contract execution. Manage pipeline in Salesforce, collaborate with marketing and Customer Success, and transition accounts while pursuing expansion opportunities.