Jobs at American Express Global Business Travel

Leads a dedicated corporate meetings and events team for an enterprise client, overseeing staffing, delivery quality, reporting, budgets, service levels, and client governance. Manages event portfolio resourcing, escalations, scope, risk, and performance reviews while ensuring compliance with client systems, data privacy, and brand standards. Requires extensive corporate events leadership, executive client presence, capacity planning, and experience managing large programs, budgets, and teams.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Design and build enterprise IAM infrastructure for AI agents, workloads, and non-human identities. Develop authentication, authorization, credential management, secrets rotation, zero-standing-privilege policies, and identity governance across cloud and hybrid environments. Partner with AI, ML, application, compliance, risk, and audit teams to embed controls into AI development. Lead technical strategy, mentor engineers, advise senior leadership, evaluate vendors, and oversee machine identity and agent IAM programs.

Generates new mid-market sales for corporate travel management solutions through prospecting, consultative discovery, presentations, technology demonstrations, proposal development, contracting, and pipeline management. Builds relationships with C-level executives, CFOs, procurement leaders, travel managers, partners, and internal stakeholders. Tracks new accounts through implementation and activation while achieving sales, transaction, and KPI targets. Up to 50% travel is required within the assigned territory.

Serve as primary client liaison and lead for assigned pharmaceutical congresses. Manage timelines, contracts, suppliers, hotels, DMCs, air, IT/web requirements, creative materials, site inspections, itineraries, billing, recordkeeping, and program debriefs. Coordinate teams and third-party suppliers, evaluate program impact, support VIP logistics, and travel up to 40%.

Provide remote corporate travel advisory and booking for domestic and international air, road, rail, and accommodations. Use Sabre GDS, ensure policy and regulatory compliance, anticipate traveler needs to upsell services, resolve customer issues, and collaborate to coach and improve team service levels. Work flexible shifts including evenings, overnights, and weekends.

Manage privileged accounts, secrets, access policies, and privileged sessions within CyberArk Privilege Cloud. Lead account, server, application, and secret onboarding; conduct access reviews, audits, compliance reporting, root cause analysis, and incident resolution. Identify and mitigate security risks, maintain documentation, train users, and collaborate with internal teams and vendors. The role also supports scripting, cloud environments, SIEM tools, and global operational requirements.

Drive full-cycle enterprise sales for Amex GBT’s business travel software and services. Responsibilities include prospecting, discovery, executive presentations, product demonstrations, proposals, RFP responses, contract negotiation, closing new business, customer onboarding coordination, sales target attainment, CRM documentation, and collaboration with internal teams. The role requires consultative B2B selling, complex deal management, senior stakeholder engagement, strong prospecting, analytical skills, and travel of 25–50%.

Leads global cyber defense across incident response, threat intelligence, detection engineering, and data security investigations. Sets strategy, budgets, metrics, and operating priorities; manages managers and develops security teams. Directs major incident response, tabletop exercises, threat intelligence programs, SIEM and EDR detection capabilities, automation, and sensitive data investigations. Partners with Legal, Privacy, HR, executives, law enforcement, and external counsel while ensuring compliance with global privacy regulations.

Leads a mid-market sales development team through hands-on coaching, call mentoring, outbound strategy, performance management, recruiting, and culture building. The role models phone-first prospecting, uses data to guide coaching, collaborates with account executive leaders, and partners with strategy teams to improve messaging and pipeline generation. Success is measured by target attainment, rep development, talent retention, and quality pipeline.

Advise corporate VIP clients and arrange domestic and international business travel across air, rail, road, and accommodations. Research options, anticipate traveler needs, book complex itineraries using GDS platforms, follow travel policies and regulations, handle customer requests, protect traveler information, prevent fraudulent bookings, and collaborate with teammates through coaching and feedback.

Provide remote travel counseling and booking services to corporate clients. Advise on domestic and international air, road, rail, and accommodation options; research itineraries; anticipate traveler needs; sell additional services; follow travel policies and regulations; resolve customer issues; and support team coaching and service improvement. The role requires Sabre GDS expertise, travel industry knowledge, strong communication, attention to detail, and schedule flexibility, including weekends and afternoon shifts.

Arrange complex domestic and international business travel, including air, rail, road, accommodations, and group bookings. Use Sabre GDS expertise to advise clients, manage fares and ticketing, proactively recommend services, resolve issues, and deliver high-touch service through phone, chat, email, and back-office systems. Collaborate with team members while meeting customer satisfaction, service, and account-specific performance goals in a 24/7 operation.

Owns food and beverage strategy and delivery for corporate events, including menu planning, banquet event orders, venue and supplier negotiations, dietary requirements, budgeting, contract terms, onsite execution, and final reconciliation. Supports sourcing, proposals, contract handoffs, operational projects, and reusable hospitality standards across event programs. Requires strong client communication, event production knowledge, and independent prioritization across dedicated-account and portfolio responsibilities.

Lead venue sourcing sales for meetings and events across small to enterprise clients in North America. Hunt new business, manage and grow client portfolios, negotiate group hotel contracts, provide consultative site-selection services, maintain CRM and sourcing data, and deliver contract savings reporting.

Arrange and manage complex domestic and international business travel for VIP corporate clients, including air, rail, road, and accommodations. Research options, anticipate traveler needs, book services using GDS platforms, follow travel policies and regulatory requirements, protect traveler information, resolve issues, and provide professional telephone support. Collaborate with teammates through coaching, mentoring, and constructive feedback to improve service quality.

Manages Identity and Access Management and cybersecurity projects from scope definition through delivery. Coordinates internal teams, vendors, stakeholders, budgets, schedules, risks, resources, and project documentation. Ensures technical feasibility and on-time, on-budget completion while tracking performance and escalating issues. Develops project plans, process maps, spreadsheets, and diagrams, maintains stakeholder relationships, and supports organizational IAM strategy in an agile environment.

As a VIP Travel Consultant, you'll manage travel for corporate clients, arrange complex travel itineraries, ensure compliance with policies, and provide exceptional service while collaborating with the team.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international air, rail, road, and accommodations. Ensure policy compliance, anticipate traveler needs to sell services, resolve customer issues, use positive phone techniques, and collaborate with teammates to coach and improve service levels across 24x7 shift coverage.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international travel. Research options, ensure policy and regulatory compliance, sell ancillary services, resolve customer issues, protect traveler information, and collaborate with teammates while working EST shifts.