Teams at American Express Global Business Travel

Leads a dedicated corporate meetings and events team for an enterprise client, overseeing staffing, delivery quality, reporting, budgets, service levels, and client governance. Manages event portfolio resourcing, escalations, scope, risk, and performance reviews while ensuring compliance with client systems, data privacy, and brand standards. Requires extensive corporate events leadership, executive client presence, capacity planning, and experience managing large programs, budgets, and teams.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Design and build enterprise IAM infrastructure for AI agents, workloads, and non-human identities. Develop authentication, authorization, credential management, secrets rotation, zero-standing-privilege policies, and identity governance across cloud and hybrid environments. Partner with AI, ML, application, compliance, risk, and audit teams to embed controls into AI development. Lead technical strategy, mentor engineers, advise senior leadership, evaluate vendors, and oversee machine identity and agent IAM programs.