Teams at Aqua Finance, Inc.

The Software Development Manager leads engineering teams to design and deliver scalable applications, providing technical leadership and mentoring while ensuring best practices and high-quality solutions.

The Resolution Specialist manages borrower complaints, provides 2nd level support for complaint resolution, and collaborates with various departments to ensure effective issue resolution and service.

Handle inbound and outbound customer and dealer communications to resolve inquiries about loans, payments, balances, and contract terms. Provide single-call resolution, document interactions, collaborate with internal teams, and deliver professional, accurate customer service throughout the loan lifecycle.