Jobs at Ascensus

Design, execute, and optimize fraud detection and prevention strategies. Manage and tune fraud rules, analyze rule performance and trends, conduct root cause analysis, and recommend control improvements. Partner cross-functionally, support fraud systems and third-party providers, build governance and documentation, monitor KPIs, and respond to high-priority fraud incidents to reduce losses while minimizing customer friction.

Develop, test, document, and maintain software using Microsoft and open-source stacks. Collaborate on design, estimation, CI/CD pipelines, and Agile practices, ensuring secure handling of confidential data and smooth deployments.

Manage client relationships and generate sales within an assigned territory through outbound/inbound calls, periodic face-to-face meetings, consultative selling, documenting activity, using company systems, and up to 25% travel.

Lead regional sales activities for the RPS product suite targeting community banks and credit unions. Manage and mentor regional sales representatives, develop regional sales plans, pursue key relationships, follow up on leads, and meet sales/contact targets. Travel 50–60% for in-person client meetings and collaborate with Sales management on strategy and staffing.

Provide architectural leadership for customer engagement and contact-center technologies (CCaaS, IVR/IVA, conversational AI, omnichannel routing, CRM integrations). Design scalable, secure solutions; lead architecture efforts, mentor engineers, define standards and governance, prototype AI/agent capabilities, and support production troubleshooting and delivery using .NET, telephony, databases, and DevOps practices.

The NQ Plan Administrator manages client non-qualified benefit plans, ensuring accuracy in record keeping and facilitating daily financial transactions. They respond to inquiries and maintain client relations.

Drive growth of non-qualified retirement plan services, institutional life insurance (COLI/BOLI/ICOLI) and fiduciary solutions by developing C-suite relationships and advisor/third-party networks, meeting sales targets, managing CRM, presenting to top-tier clients, representing the firm at conferences, and executing sales and marketing strategies to increase revenue and cross-sell Ascensus/Newport products.