Teams at Assort Health

Serve as senior technical advisor on complex MidMarket and Enterprise healthcare engagements. Lead technical discovery and demos, partner with Sales to close deals, guide cross-functional initiatives, mentor SEs, and provide product feedback to drive platform adoption and integrations with healthcare systems.

Lead and grow a Customer Success team that owns retention, adoption, and expansion. Hire, onboard, and coach CSMs; manage team outcomes and strategic accounts; build playbooks and scalable systems; drive executive relationships and data-driven insights; act as voice of the customer; partner across Sales, Product, and Engineering. Travel to client sites up to 25%.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.