Teams at Auto Club Group Insurance

Handle automobile liability and physical damage claims for Michigan: investigate, evaluate coverage and liability, prepare estimates, negotiate settlements, authorize payments, identify subrogation, refer to specialty units, document files in claims system, and manage repair/total-loss processes. Role requires compliance with Michigan insurance law and occasional travel or inspections.

Lead projects reviewing complex insurance products, underwriting and vendor practices to improve profitability and quality. Perform audits, analyze data, build dashboards using GCP and Excel, recommend process improvements, collaborate with stakeholders, support investigations, and develop policies and reporting for underwriting quality assurance.

Provide product management support for property/casualty insurance products including pricing, statistical analysis, regulatory and marketing tasks. Gather, analyze, and interpret data, recommend improvements, support product implementation, develop rate/rule changes, create and manage policyholder document mock-ups, and act as a resource for junior staff.