Teams at Automattic

Happiness Engineers at Automattic provide customer support through email and live chat, advocate for customers, and help improve the customer experience. They are self-starters with customer service experience and WordPress knowledge, contributing to operational efficiencies and new initiatives.

The Support Engineer, VIP at Automattic provides advanced technical support for enterprise customers, troubleshooting complex issues and escalating urgent tickets while collaborating with internal teams.

The Executive Assistant to the CEO will manage priorities, logistics, and communications, enhancing team effectiveness and navigating a dynamic environment.